Job Description

Jackson and Coker connects healthcare professionals with hospitals and clinics that need temporary support, ensuring patients receive care when and where they need it most. Our work keeps communities healthy by filling critical staffing gaps across the country. We’re a people‑first organization with a strong culture, a supportive team environment, and a mission that truly makes a difference. Whether you’re new to healthcare or have years of experience, you’ll find opportunities here to grow, contribute, and be part of meaningful work that impacts lives every day.

Jackson and Coker has been recognized by Staffing Industry Analysts as the #1 Best Staffing Firms to Work For nationwide, Top Places to Work by the Atlanta Journal‑Constitution, and Healthiest Employers As part of Jackson Healthcare, we have also been honored with Top Global Inspiring Workplaces, Fortune 100 Best Companies to Work For, PEOPLE’s Companies That Care, and Fortune’s Best Workplaces in Health Care

Jackson and Coker is seeking a Director, AI and Data to lead our enterprise data, analytics, and AI capabilities. This role defines the strategy, governance, and delivery model that transforms fragmented data into a trusted, high‑impact business asset. This leader applies analytics and AI selectively—prioritizing only use cases that deliver measurable business value. Partnering closely with Business Operations, Enterprise Platforms, Technology and Support, and Architecture, the Director plays a pivotal role in improving recruiter productivity, customer insight, fill rates, forecasting, and operational efficiency.

What You’ll Do

• Define and own the enterprise data and AI strategy, aligning capabilities to growth, efficiency, and customer experience goals.

• Establish strong data governance (quality, definitions, ownership, lineage, security, and access) so leaders can trust the numbers.

• Prioritize analytics and AI initiatives using business value, risk, cost, feasibility, and adoption readiness that demonstrate a measurable impact on productivity, quality, revenue, or cycle time.

• Partner with Product and Enterprise Platforms on high‑value use cases that improve fill rates, productivity, pipeline visibility, forecasting, and workflow efficiency.

• Oversee delivery of data pipelines, analytics layers, dashboards, and AI‑enabled solutions where appropriate.

• Create a disciplined KPI and insight cadence to support decision‑making and validate business outcomes.

• Enable self‑service analytics while preventing metric sprawl and inconsistent definitions.

• Set standards for AI lifecycle management, including model monitoring, bias review, explainability, and retirement decisions.

• Build and lead the talent model across BI, analytics, and architecture—setting clear priorities and performance expectations.

• Partner with Architecture and Governance to ensure data and AI solutions are secure, scalable, and integrated.

What You’ll Bring

• 10+ years of progressive leadership experience in data, analytics, BI, and/or AI.

• Proven experience building or modernizing enterprise data capabilities in a growth‑oriented organization.

• Strong command of:

  • Data architecture, BI, analytics engineering, and governance.

  • KPI design tied to revenue, conversion, productivity, and service performance.

  • AI/ML fundamentals, responsible use, monitoring, and risk management.

• Ability to challenge weak assumptions, poor metrics, and low‑value AI ideas.

• Exceptional influence skills across sales, recruiting, finance, operations, and technology.

• Clear communicator who can translate technical tradeoffs for business and executive audiences.

• Bachelor’s degree preferred (or equivalent experience).

Why You’ll Love Working at Jackson and Coker

• Industry Stability: A trusted national leader in healthcare staffing with long‑term career growth.

• Mission‑Driven Work: Your work directly supports access to care for communities nationwide.

• High‑Impact Leadership: Shape how data and AI drive real business outcomes.

• Collaborative Culture: Strong cross‑functional partnerships and executive visibility.

• World‑Class Headquarters: Onsite amenities including gym, pool, restaurants, Starbucks, and more.

• Family‑First Benefits: Free onsite healthcare for employees and families, plus childcare and learning support.

• Robust Benefits: Medical, dental, vision, life insurance, disability, and 401(k) with company match.

Disclosures

Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.

As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.