Job Description

What is the opportunity?

Lead a dynamic team driving growth in one of Canada’s most competitive investment markets. This is an exciting opportunity to shape acquisition strategy for RBC Direct Investing and to optimize acquisition volumes and costs through different channels. The successful candidate will be accountable for delivering the net-client and net-asset acquisition plans (including both gross acquisition and retention volumes) through initiatives and campaigns. They will lead cross functional teams to develop insights and proposals to achieve Direct Investing (DI)’s acquisition goals and partner with teams including marketing and sales to execute those plans. This role gives the opportunity to develop or build on strengths including strategic thought leadership, financial planning & analysis, connecting tactical plans to strategic roadmaps and P&L management.

What will you do?

• Ownership of and accountability for client and asset acquisition and retention results

• Accountable for the annual budgeting and ongoing forecasting process for net-acquisition activities

• Accountable for optimizing client acquisition costs (CAC) to lifetime value (LTV) results across channels, segments and offers

• Lead others through the delivery of initiatives and strategies to grow acquisition or reduce attrition

• Lead deep dive analytics on key strategic questions relating to net-acquisition, including opportunity analysis and sizing

• Connect individual tactics and initiatives which support strategic pillars to identify synergies and opportunities to scale

What do you need to succeed?

Must have:

• 7+ years in roles of increasing responsibility in acquisition, retention or similar roles

• Excellent interpersonal and communication skills (written and oral)

• Experience in driving P&L outcomes and managing against acquisition and/or retention targets

• Proven ability to break down complex strategic problems into individual parts

• Prove ability to influence senior stakeholders and decision makers

• Proven ability to partner with a diverse group of stakeholders to draw out diverse views & secure alignment

• Degree in Business Administration, Marketing, Economics, Finance or other quantitative field.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

Job Skills

Acquisitions, Commercial Acumen, Communication, Decision Making, Group Problem Solving, Organizational Change Management, Professional Presentation, Roadmapping, Strategic Planning, Strategic Thinking, Tactical Planning, Thought Leadership

Additional Job Details

Address:

WATERPARK PLACE, 20 BAY ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-03-25

Application Deadline:

2026-04-10

Note Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.