Job Description

Position Title: Director, Academic Services

Employment Type: Full-Time Contract (Up to 6 Months)| Non-Union

Annual Salary Range: $120,000 - $130,000

Division: Education

Location: Toronto, Yonge & Eglinton (On-site)

Reason for Vacancy: Existing Vacancy

TVO Media Education Group ( TVO) is a social impact organization devoted to inspiring learning that changes lives and enriches communities. We are an internationally recognized digital learning organization that strives to engage, inform, and educate Ontarians of all ages.

Who We Are

TVO is an agency of the Ontario Ministry of Education and a registered charity funded primarily by the Province of Ontario and supported by thousands of sponsors and donors. Through our brands, TVO Kids, TVO Today, TVO ILC and TVO Learn, we provide multi-platform educational programming; ground-breaking original documentaries; in-depth public affairs content; the largest online secondary school in Ontario; and award-winning digital-learning resources that support Ontario’s curriculum.

The Opportunity

This is a meaningful leadership opportunity overseeing Academic Services for the largest online secondary school in Ontario. You’ll provide leadership and oversight to TVO ILC’s Academic Officers, Guidance Team and Teacher Markers as well as collaborate with divisional leadership, to ensure that TVO ILC policies, programs and related practices are communicated, implemented, and aligned with the Ministry of Education’s initiatives for improving student achievement.

How you will make an impact

• Provide leadership, guidance, and support to Guidance Services, Academic Officers, and Teacher Markers.
• Ensure the delivery of a strong academic program so that all students reach high levels of achievement.
• Foster equity and inclusiveness in the development and implementation of programs and services (guidance, assessment, and evaluation).
• Support and work collaboratively with TVO ILC students to enhance student success and provide information and solutions to our students, parents, and partners.
• Develop and maintain efficient and accurate processes for registration, administrative requests, and assessments for placement and diplomas.
• Proactively manage student services and resolve escalations and complaints from ILC students and partners.
• Establish, update, communicate, and implement TVO ILC policies and procedures in collaboration with divisional leadership ensuring that the policies are compliant with Ministry expectations and education-related legislation; respond promptly to queries from the Ministry of Education.
• Collaborate cross-functionally to optimize effective operations supporting all TVO ILC students, including those in the partnership programs.
• Work with colleagues across TVO to promote TVO ILC in Ontario and globally, and support the organization’s ongoing revenue generation initiatives
• Stay abreast of Ministry of Education policy and curriculum changes and priorities

What you will bring to TVO

• Minimum of 5 years of experience in a leadership capacity in an education environment, with several years of experience in a secondary school as a school or system leader
• Member in good standing with the Ontario College of Teachers
• Principal Qualification Part 1 & 2
• Understanding of and experience with online schooling
• Excellent knowledge and understanding of Ontario’s education system and Secondary Curriculum
• Knowledge and understanding of the Education Act and associated regulations
• Knowledge and understanding of Assessment and Evaluation policies and procedures
• Understanding and appreciation of unique and alternative ways of curriculum delivery
• Understanding and working knowledge of Student Information Systems
• Demonstrated knowledge of current global trends in education
• Proven ability in promoting equitable practices which value inclusiveness and diversity
• Demonstrated analytical, problem solving and strategic thinking skills
• Well-developed communication, collaboration, facilitation & interpersonal skills
• Well-developed supervisory and management skills
• Well-developed organizational and time management skills
• Demonstrated commitment to excellence, innovation, collaboration and teamwork
• Demonstrated commitment to and support of at-risk learners

TVO & YOU

We are a learning organization. Learning is at the core of everything we do. As part of this commitment, TVO invests in the learning goals of our employees and everyone at TVO commits to developing our own knowledge as well as elevating each other’s through peer-to-peer learning, workshops and lunch and learns. All employees have the option to join the Public Service Pension Plan right on day one and we offer an array of services through our Employee and Family Assistance Plan.

A Culture of Inclusion and Belonging

We welcome the unique contribution that you will bring to TVO. We have a diverse workforce and are committed to building a culture within the workplace that brings out the best in everyone. As part of our strategic vision, we have adopted five core values; we embrace change, we value bold thinking, we thrive with diverse voices, we are better together, and we honour our commitments. These values anchor how we work and lay the foundation for a workplace that celebrates differences, encourages self-expression and empowers learning, which we know is a key component to our success.

To learn more about us and our culture, please visit us at https://tvo.me/work-with-us/

Applications will be accepted until June 3, 2026 at 4:00pm Eastern Standard Time, but we will review applications as they are received. Early applications are strongly encouraged.

Anticipated contract start date is June 2026.

Please Note:

The posted salary range reflects the target hiring range for the position. Final compensation will be determined based on a number of factors including qualifications, relevant experience, and internal equity.

TVO does not use artificial intelligence (AI) or automated decision‑making tools to screen, assess, or select candidates. All applications are reviewed by the hiring team.

Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process (e.g., including alternate formats of materials, accessible meeting rooms). If you are seeking accommodations during the application or interview process, please advise us as soon as possible so that appropriate arrangements can be made by sending your request to accommodations@tvo.org