This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Client Operations, Risk & Complexity based in Canada.
This senior leadership role oversees a broad client operations ecosystem, with accountability for operational excellence, service resilience, risk management, and complex client issue resolution.
You will lead teams responsible for day-to-day service delivery while strengthening controls, workforce effectiveness, and operational performance.
The role combines operational leadership with digital transformation, data-driven improvement, AI-enabled capabilities, and process optimization.
You will work across Risk, Compliance, Legal, Audit, Technology, Wealth Operations, and other enterprise partners to resolve complex issues and strengthen organizational resilience.
You will also translate approved modernization initiatives into practical operating models, training, controls, capacity plans, and sustainable frontline adoption.
Success requires strong executive presence, sound judgment under pressure, and the ability to balance client outcomes, regulatory obligations, operational feasibility, and risk.
This is an opportunity to shape scalable service operations in a highly regulated and complex financial services environment.
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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Jobgether is an AI-powered career coach and matching platform fixing the broken job search. Remote professionals no longer waste hours applying blindly; instead, they receive a personalized job search strategy, stronger visibility, and curated matches aligned with their skills, flexibility preferences, and career goals.
We flip the hiring model by connecting talent only to roles that truly match, reducing noise for employers and eliminating wasted effort for candidates. Jobgether combines AI coaching, profile optimization, Match Score insights, and the world’s largest remote job database to help people land opportunities faster and with less bias.
Our purpose is to make remote job search guided and intentional.
Our mission is to become the world’s reference platform for remote talent, ensuring no professional remains invisible and every match is meaningful.
