Job Description

Direct Support Professional Mentor | Full-Time Leadership Role | $19.00/hr

Crest Services

Begin a rewarding career where your leadership and compassion truly matter.

Join Crest Services as a Direct Support Professional Mentor and play a key role in supporting individuals with developmental disabilities, mental health conditions, and traumatic brain injuries while helping develop and guide the next generation of Direct Support Professionals.

Founded by American Baptist Homes of the Midwest in 1974, Crest Services is a not-for-profit, faith-based organization dedicated to providing compassionate residential services that promote independence, dignity, and meaningful lives for the individuals we support.

If you are an experienced caregiver who enjoys mentoring others, building strong teams, and making a difference every day, we'd love to meet you.

Why You'll Love Working at Crest Services

• Competitive pay of $19.00 per hour
• Full-time Monday–Friday schedule:
  • 7:30 AM–4:30 PM
• Participation in an on-call rotation required
• Opportunity to grow your leadership skills while making a direct impact
• Build meaningful relationships with residents, families, and team members
• Support and mentor new Direct Support Professionals
• Join a mission-driven organization focused on person-centered care
• Hear back within 48 hours of applying

What You'll Do

As a Direct Support Professional Mentor, you'll provide direct support to individuals served while helping train, coach, and encourage DSP team members to provide exceptional care.

Responsibilities include:

• Provide direct support, supervision, and protective oversight to individuals receiving services
• Promote independence and assist individuals in achieving personal goals
• Support activities of daily living (ADLs) while ensuring safety, dignity, and respect
• Train, onboard, and mentor new Direct Support Professionals assigned to your home
• Provide coaching and guidance to help DSPs develop confidence and succeed in their roles
• Collaborate with Team Leads and Assistant Managers regarding staffing, attendance, and performance concerns
• Serve as a communication partner between families, administration, and individuals supported
• Maintain strong team communication and promote a positive, professional workplace culture
• Support consistent, high-quality, person-centered services

Qualifications

• Must be at least 21 years of age
• High school diploma or GED required
• Minimum one year of experience in leadership and direct care services supporting individuals with disabilities or individuals age 65 and older
• Valid driver's license and proof of current auto insurance required
• Ability to read, write, speak, and understand English
• Strong communication, leadership, and organizational skills
• Ability to train, mentor, and support team members effectively
• Medication Management Administration certification required within 90 days of hire
• Active Mandatory Reporter Certification preferred

Benefits

Eligible employees enjoy access to:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 403(b) Retirement Plan with discretionary employer match
• Life and AD&D Insurance
• Short-Term and Long-Term Disability Insurance
• Accident and Critical Illness Insurance
• Employee Assistance Program (EAP)

Join a Team That Makes a Difference

At Crest Services, our Direct Support Professional Mentors are more than caregivers—they are leaders who help shape a supportive environment for both the individuals we serve and the employees who care for them.

If you are passionate about helping others, developing teams, and creating meaningful change, apply today. We’re excited to meet you and typically respond within 48 hours!

To apply, please complete the required questionnaire. We accept applications on a rolling basis.

We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.

Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position.