Job Description

Minimum Qualifications

Education

• High School Diploma or GED required; OR
• Direct Support Professional (DSP) Certificate from an accredited public or private organization.

Experience

• Experience providing direct care services to individuals with developmental disabilities is preferred.
• Experience supporting individuals with mental and/or physical disabilities is highly desirable.

Certifications/Licenses

• AMAP Certification preferred or ability to obtain within six months of hire.
• SCIP-R Certification preferred or ability to obtain within six months of hire.
• CPR and First Aid Certification preferred or ability to obtain within six months of hire.
• Valid New York State Driver's License may be required depending on program or shift assignment.

Work Eligibility

• Must be authorized to work in the U.S.

Work Location Requirement

• Onsite at one of our residential programs serving individuals with Intellectual and Developmental Disabilities (IDD).(Work location can be updated to specific borough/location as needed.)

Compensation

Salary Range

• 19.8077 hr

What We Offer

We provide competitive benefits, including:

• Comprehensive Health Benefits: Medical (HSA), Dental, and Vision plans
• 403(b) Retirement Savings Plan with employer match
• Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days, and 12 paid holidays
• Employee Wellness Programs: Employee Assistance Program (EAP) and mental health resources
• Learning & Development Opportunities: Educational Leave, Tuition Assistance, Training, and Career Development Tracks
• Additional Perks: Commuter Benefits, recognition programs, discount programs, flexible spending plans, pet insurance, identity theft protection, legal plans, and voluntary ancillary benefits

About the Role

As a Direct Support Professional (DSP), you will provide hands-on support to adults with intellectual and developmental disabilities in a residential setting. You will help individuals develop daily living skills, achieve greater independence, participate in their communities, and maintain their health, safety, and well-being. DSPs play a critical role in helping the people we support lead meaningful, fulfilling lives while promoting dignity, choice, and inclusion.

Primary Responsibilities

Personal Care Support

• Assist individuals with personal hygiene, grooming, bathing, dressing, and other daily living activities.
• Support medication administration and health-related routines as directed.
• Accompany individuals to medical, dental, and other healthcare appointments.
• Monitor and document health concerns, behaviors, and progress toward goals.

Daily Living & Household Management

• Teach and support meal planning, food preparation, and healthy nutritional habits.
• Assist with housekeeping, laundry, maintaining a clean and safe living environment, and household organization.
• Support fire safety practices and emergency preparedness procedures.

Community Integration & Skill Development

• Assist individuals in developing communication, social, vocational, and independent living skills.
• Support participation in recreational, educational, cultural, and community activities.
• Promote self-advocacy, interpersonal relationships, and community inclusion.
• Assist with transportation and mobility-related activities as needed.

Documentation & Team Collaboration

• Maintain accurate records and documentation related to services provided.
• Observe, report, and communicate important information regarding individual progress and needs.
• Participate in team meetings and contribute to individualized support and habilitation plans.
• Collaborate with supervisors, clinical staff, families, and other stakeholders to ensure quality care.

Safety & Compliance

• Follow OPWDD, agency, state, and federal regulations.
• Maintain confidentiality and uphold the rights and dignity of the individuals served.
• Respond appropriately to emergencies and behavioral challenges according to established procedures.
• Perform other duties as assigned.