Job Description

Pay: $20hr

New Hire Sign on Bonus:

The Direct Support Professional I (DSP I) - Children's Congregate Care provides direct care and supervision to youth in YOU, Inc.’s 24/7 acute and congregate residential care programs Working as part of a multidisciplinary team and under the direction of a Shift Supervisor, the DSP I helps create and maintain a safe, structured, and therapeutic environment that supports emotional growth, stability, and positive behavioral change for children and adolescents with complex needs.

This position is considered an essential role and may require working beyond scheduled shifts or reporting during declared states of emergency to maintain required staffing ratios.

Benefits for Full-time employees:

• Health Insurance: Offered through Blue Cross Blue Shield, with generous company contribution.
• Enhanced Retirement Plan: 25% - 33% Employer match based on tenure.
• Student Loan Assistance: Consolidation, counseling, & limited employer contribution!
• Discounted Tuition with College & University Partnerships!
• Tuition Assistance: Reimbursed or prepaid college coursework!
• Home Mortgage Initiative: Favorable down payment ( 3-5%), reduced closing costs co-paid by Seven Hills!

Work-Life Balance:

• Generous Accrued Paid Vacation: 3 weeks in your first year!
• Vacation Cash-Out Option
• 3 Paid Personal Days
• 11 Paid Holidays
• Accrued Paid Sick Time

Benefits for Part-time Employees:

• Accrued Paid Sick Time
• Enhanced Retirement Plan: 25% - 33% Employer match (Minimum of 20 worked hours per week)
• Student Loan Assistance: Consolidation and free debt counseling!
• Personal PTO - (Minimum 20 hour regular part-time schedule - does not apply to per diem)

This role offers the opportunity to make a meaningful impact in the lives of youth while working within a supportive team environment committed to safety, growth, and quality care.

Responsibilities

Key Responsibilities

• Ensure the safety, supervision, and well-being of youth through active engagement and therapeutic interaction.

• Monitor the treatment milieu, identify safety risks, and take appropriate corrective action, escalating concerns to supervisory staff as needed.

• Support the development of a therapeutic milieu that promotes:

  • Social growth and healthy peer relationships

  • Emotional expression and self-regulation

  • Positive behavior and improved daily functioning

• Establish and maintain appropriate professional boundaries, including:

  • Physical, emotional, and logistical boundaries

  • Confidentiality and HIPAA compliance

  • Professional interactions with coworkers, caregivers, providers, and visitors

• Participate in the daily upkeep and cleanliness of the program, including:

  • Supporting youth with chores, laundry, and meal preparation

  • Conducting room and safety checks

• Accurately document client care, including:

  • Shift notes, logs, and rehabilitation documentation (as required by program)

  • Medication administration records

  • Incident reports and safety documentation

• Maintain awareness of individual treatment plans, safety plans, and specialized programming.

• Utilize crisis prevention and de-escalation strategies consistent with agency policy (CPI), using physical interventions only when necessary and authorized.

• Maintain required certifications and comply with all program and agency policies.

• Act as a reliable and collaborative team member, arriving prepared, communicating effectively, and approaching care from a trauma-informed, strengths-based, and culturally responsive perspective

Qualifications

• High School Diploma, GED, or HiSET required

• Must be at least 21 years of age

• 1–3 years of related experience working with youth or in human services preferred

• Valid driver’s license (Class C or D)

• Ability to work flexible shifts, including evenings, weekends, overnights, and holidays

• Physical ability to safely perform job duties, including crisis intervention when required

Skills and Knowledge

• Strong interpersonal and communication skills

• Ability to remain calm, professional, and supportive in high-stress situations

• Understanding of trauma-informed care and behavioral health principles

• Strong documentation and organizational skills

• Commitment to teamwork, accountability, and ethical practice