Job Description

Direct Store Manager Malaysia

吉隆坡

社招

全职

职位 ID：A242027

职位描述

1. Provide superior customer experience: Receive customers warmly and friendly, understand their needs, and provide personalized solutions that exceed their expectations.
2. Product experts: In-depth understanding of all Xiaomi product hardware and software knowledge, service knowledge, and being able to explain its functions and advantages to customers clearly and concisely, is the person of the store team to learn and find product help.
3. Sales and service: Actively listen to customer needs, recommend suitable products and services, complete store sales targets, and be able to handle customer consultation and technical support at the same time.
4. Teamwork: Work closely with team members to create a positive working atmosphere and provide customers with a seamless service experience.
5. Assist store management: Assist the store manager in managing the daily operations of the store, such as sales analysis, display arrangement, customer service, inventory, and activity formulation and execution.
6. Keep learning: Actively participate in the company organized training, and constantly learn new product knowledge, sales techniques and service concepts to maintain a leading position.

职位要求

1. Strong willingness to engage in retail, strong learning ability, good spirit of cooperation and ownership;
2. First-line retail experience is preferred, and understanding of Xiaomi's new retail is preferred;
3. Three years above of working experience in store management in the mobile phone industry or consumer electronics industry is preferred;
4. Bachelor degree or above，able to communicate fluently in English;

投递

About Xiaomi Technology

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018 (1810.HK). Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company has also established the world’s leading consumer AIoT (AI+IoT) platform,reached 558 million smart devices connected to its platform (excluding smartphones,laptops and tablets) as of September 30 2022. Xiaomi products are present in more than 100 countries and regions around the world. In August 2022, Xiaomi was included in the Fortune Global 500 list for the fourth year in a row, ranking 266th. The company is the fastest-rising Chinese technology conglomerate during the four-year period.

Xiaomi is a constituent of the Hang Seng Index, Hang Seng China Enterprises Index, Hang Seng TECH Index and Hang Seng China 50 Index.

Industry

IT & Software

Company Size

10,000+ employees

Headquarters

Beijing, CN

Year Founded

2010

Website

xiaomi.com

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