Job Description

Travelplanners are a well-established UK specialist long-haul tour operator with over 40 years of success, focusing on multi-centre USA itineraries, Florida holidays, villas, and cruise combinations. We are now looking for a passionate and driven Direct Sales Consultant to join our growing homeworking team.

Are you an experienced travel sales professional who thrives on creating exceptional, tailor-made holidays? Do you enjoy guiding customers towards the right travel experience rather than overwhelming them with options?

About the opportunity:

As a Direct Sales Consultant, you will handle inbound enquiries via phone and email, designing high-quality, tailor-made holidays with a strong focus on customer experience and sales performance.

This is not just about quoting holidays; it’s about crafting journeys and confidently guiding clients to the best possible decisions.

Your day will include:

• Handle inbound customer enquiries via phone and email
• Create bespoke, high quality travel itineraries tailored to each client
• Convert enquiries into bookings while achieving monthly sales targets
• Proactively follow up quotes to maximise conversion
• Recommend enhancements that improve the overall holiday experience
• Maintain accurate and detailed booking records
• Follow company sales processes and quality standards
• Attend ongoing training and coaching sessions

What we are looking for:

• Candidates with the ability simplify complex itineraries into clear, confident recommendations
• Confident communicators who can explain why certain choices improve the holiday
• Experience designing well balanced travel experiences (timing, location, flow)

Essential Requirements:

• Previous UK travel sales experience telephone based, direct to customer (essential)
• Previous homeworking experience (essential)
• Proven success working to sales targets
• Experience creating tailor made itineraries
• Strong knowledge of USA travel, cruising, and villas
• Understanding of scheduled airlines
• Excellent communication skills (written and verbal)
• Strong organisational, multitasking, and problem-solving abilities
• Confidence in leading customer conversations and decision-making
• Good IT and keyboard skills
• Flexibility to work shifts, including evenings and weekends
• High attention to detail

If you have a passion for the delivery of high-quality service and the ability to work in a highly organised way, then we want to hear from you!

What we are offering:

• £26,228 basic salary plus commission giving a £32,000 – £35,000 OTE
• 37.5 hours per week, including a one-hour lunch break.

Working hours are 7.5hours a day between the hours of 9am & 7pm Monday-Friday, 9am to 5pm Saturdays and 10am to 4pm Sundays with a day off in lieu when working weekends.

• Fully remote, with all equipment provided
• Excellent remote support and training 28 days of paid holiday (including bank holidays), increasing to 33 days for long service.
• 5 paid “Me” days per year
• An additional paid day off for your birthday.
• Financial, medical, and mental wellbeing programmes