Job Description

World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.
Founded in 2011, World is one of fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 210 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.

Role and Responsibilities
The Direct Bill Analyst is responsible for ensuring the accurate and timely processing of direct bill statements and deposits. Working closely with account teams and service leaders, this position will also be responsible for assisting in the review and resolution of transaction discrepancies and reconciliation problems. The Direct Bill Analyst must communicate effectively with carriers and internal contacts to align with company guidelines and contract requirements, maintain payment and reconciliation documentation, and collaborate with other members of the Direct Bill team and the Direct Bill Manager on World's accounting processes and procedures. This is a fully remote role, with office availability as desired in Iselin, NJ.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned to meet business needs.

Consistently obtain and upload required statements, follow up on triage items, and ensure timely posting of items.
Process and post 100% of assigned deposits within established time frames, with appropriate communication for incomplete items.
Investigate auto-tagged items, resolve outstanding items older than 3 days, and maintain clear documentation of actions taken.
Problem solving and proper escalation of situations and projects as they develop.
Builds relationships with carrier representatives and internal stakeholders
Maintains payment documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
Assists in providing documentation for annual audits and acts as a resource during audits.
Research and responds to all carrier or client facing questions upon request.
Special projects and other duties as assigned.

Qualifications
EDUCATION, SKILLS, AND EXPERIENCE:

Insurance industry experience preferred
Bachelor of Science degree in Accounting or Finance or equivalent education/experience.
Proficiency in Excel
Strong analytical and problem-solving skills

Strong organizational skills with the ability to prioritize high volume and time sensitive transactions.
Ability to work independently and on a team
High degree of professional communication and tactful negotiation skills.
Knowledge of Applied Epic, Vertafore BenefitPoint, Ascend, and other direct bill reconciliation platforms a plus

Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business

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About World Insurance Associates LLC

World is a leading financial services organization that uses its vast resources and industry expertise to empower people to make informed decisions to improve their risk management and financial outcomes.

Using data-driven analytics, our advisors innovate new products and solutions tailored to clients’ needs across insurance and bonds, employee benefits, retirement plans, wealth management services, private client services, and payroll & HR solutions.

We have advisors in dozens of niche markets, and we cater to specialized industries such as agribusiness, associations, construction, entertainment & recreation, healthcare, hospitality, manufacturing, public/nonprofit, professional services, real estate, retail, self-storage facilities, and transportation.

With the backing and expertise of a comprehensive network of specialists, our colleagues build trusted relationships with our clients that deliver real-world results.

Industry

Finance & Insurance

Company Size

1,001-5,000 employees

Headquarters

Iselin, New Jersey

Year Founded

Unknown

Website

worldinsurance.com

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