Job Description

Director of Sales & Marketing

The Hotel Business. Making “the” Sale. Helping People Succeed. You love them all and lucky for you – you don’t have to choose! In this role you are the point person to run the sales & marketing department while managing a staff of professionals who fill your hotel’s rooms and make it a happening place. Sales – it is all about making a promise and then delivering on that promise with the support of a busy team who create the wow experience. In the role of Director of Sales & Marketing, you will:

• Be A Team Builder – put together a great team of sales professionals and then ensure they have the skills, vision and tools to be great at what they do.

• Be the Visionary – you see ahead of current trends and understand what it will take to entice guests – business or leisure – to your hotel. You are creative in your approach and strategic in all things, always keeping the bottom line and your GM and Owner’s goals in view.

• Be a Strong Leader – ensure each sales person understands their roles, has defined markets and goals and then achieves what they need to achieve, proactively managing anyone coming up short.

• Be a Community Presence – the community knows you as you are very involved and always part of the giving back process

• Be a Hotel Presence – ensure the staff is recognized as part of the successful story and that they know sales appreciates how each of them – from the desk clerk checking in a customer to the housekeeper keeping that bathroom clean to the steward keeping the kitchen on track – contributes to the overall guest experience.

• Be Manager on Duty – if requested.

Job Requirements

At least six years of progressive experience in a hotel sales department or related field is required, and prior experience as a Director Sales with the brand is preferred, as is a degree in hotel management. Previous supervisory experience is also required as is the ability to work with various hotel sales software programs. Verbal and written English language proficiency is needed as is the ability to deal with difficult situations and people, while exhibiting a consistent level of professionalism and the ability to evaluate and select among alternative courses of action quickly and accurately. Physical requirements include the ability to work long hours; light work, i.e. exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects; the ability to work under variable temperatures and noise levels; the ability to see details; the ability to bend, stretch, twist or reach with your body and arms; and the ability to walk or stand for extended period of time. The ability to travel to clients and meetings is essential.