ESSENTIAL JOB FUNCTIONS
1. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
2. Troubleshoot and repair malfunctions in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel.
3. Perform preventative maintenance assignments on a scheduled basis.
4. Respond in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction.
5. Communicate with hotel department heads to become aware of maintenance needs and ensure timely response to internal requests.
6. Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
7. Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, and gardening).
8. Maintain franchise standards and follow-up on inspection deficiencies.
9. Coordinate compliance of service contracts.
10. Implements and maintains Crescent’s preventative maintenance program.
11. Implement and maintain Crescent’s room care programs.
12. Implement and maintain Crescent’s engineering department minimum standards.
13. Assist General Manager with annual Capital Plan development.
14. Actively participate in Crescent’s Safety Plan and energy improvements.
15. Communicate both verbally and in writing to provide clear direction to staff.
16. Comply with attendance rules and be available to work on a regular basis.
17. Perform any other job-related duties as assigned.
We are committed to providing you with:
• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• RSP/401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent-managed properties in North America for you & your family
members and Marriott Discount for you and your family
At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.
Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.
At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.
