Job Description

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

Work Environment - Onsite in Wilmington DE, Washington DC or Philadelphia PA

The Director of Network Services is responsible for providing leadership in producing detailed network engineering designs and overseeing their implementations to ensure technology investments are meeting the business requirements. Network Solutions partners with multiple business teams and their peer DT teams to produce detailed engineering designs and implementation. Organizationally, the business, architecture and operations teams report to different leaders. Therefore, relationship management and operating within a matrix management organization is a key skill. As an IT leader, this role will utilize education, influence, and governance processes to maximize return on technology investment, and to reduce time to capability, while minimizing operational costs.

Essential Functions

• Lead and mentor a team of network engineers, fostering a culture of innovation, collaboration, and excellence in building network solutions.
• Oversee the design, development, and implementation of network solutions to meet the business requirements and schedule.
• Develop standardized solutions that are well-documented and easily supported.
• Support executive leadership by providing strategic advice on network centric solutions, implementing modern practices, and ensuring alignment with the organization's mission, strategy, and objectives.
• Manage organizational culture change and build high performance technology teams.

Minimum Qualifications

• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
• Plus 11 years of relevant work experience.
• Expertise with switching and routing protocols like VxLAN, BGP, etc. and networking equipment from Cisco Systems, Arista Networks etc.
• Must have experience as a senior level engineer providing vision and selecting platforms to move organizations forward, building scalable solutions which enable future business initiatives.
• Requires leadership experience in managing engineering teams, influencing executive level management, and key stakeholders.
• Requires demonstrated ability to manage a portfolio of engineering engagements, effectively planning and leveraging team resources to ensure service delivery on time and within budget.
• Experience with Agile process for business value realization

Preferred Qualifications

• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
• Plus 13 years of relevant work experience.
• Experience with Ansible, Terraform or other Infrastructure as Code tools.

Knowledge, Skills, and Abilities

• Knowledge of IT, OT, domain and business architecture
• Relationship building and collaboration skills across diverse and matrixed stakeholders and customers.
• Proven experience in managing diverse teams of employees and contractors

• Leadership experience in managing cross-functional teams and influencing executive level management and key stakeholders

The salary/hourly range is $179,300.00 – $232,416.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position.

Health and Wellbeing
Financial and Retirement
Work and Family Life Support
Health, Dental, and Vision Insurance
401K with Employer Match
Generous Paid Time Off
Wellness Programs
Railroad Retirement Benefits
Paid Caregiving Days and Backup Care
Health Savings Account
Public Service Student Loan Forgiveness
Fertility and Family Building Benefits
No-cost Personal Health Advocate
Student Loan Assistance
Adoption and Surrogacy Assistance
Medical Plan Opt-out Credit
Tuition and Education Reimbursement
Paid Family Leave
Life Insurance
Rail Pass Privileges
Short- and Long-term Disability Insurance
Employee Assistance Program
No-cost Financial Advisor Sessions
Commuter and Flexible Spending Accounts

Learn more about our benefits offerings here.

Requisition ID:166466

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.