Job Description

Position: Chief of Staff Private Estate & Household Operations
Reports To: The Principal
Location: Dolores Park/Pacific Heights, San Francisco (Full Time, Hybrid; primarily in-person)
Compensation: $200,000$350,000 + insurance stipend, paid time off, and holidays

About the Role

A highly private, distinguished San Francisco family seeks an executive-level Chief of Staff to lead all estate and household operations with autonomy, innovation, and absolute discretion. This is not a traditional estate manager or assistant role; you will be the owner of all home and personal operations, seamlessly elevating the Principals lifestyle and overall household experience.

Key Responsibilities

• Build, document, and own all household systems (Home Bible) from scratchprocess design, protocols, and SOPs
• Serve as the single point of accountability for all operations; proactively manage, report, and solve for ambiguity
• Strategically support the Principal and family in every detail: routines, hospitality, dietary needs, wardrobe, and pet care
• Oversee staff management: recruitment, training, supervision, and positive team engagement (domestic, chef, contractors)
• Manage household finances: bill payment, budget tracking, vendor negotiation, expense management, and reporting
• Spearhead all administrative systems: medical and personal schedules, reminders, online account/utility management, and secure document handling (1Password proficiency a must)
• Maintain rigorous privacy and confidentiality: manage PO/virtual boxes, pseudonyms, address confidentiality, digital/physical security, and vendor compliance
• Plan, manage, and execute all household eventsguest lists, invitations, hospitality, security, and logistics for parties, dinners, poker nights, and large-scale hosting
• Orchestrate extensive travel logistics: domestic/international booking, group travel planning, last-minute adjustments, points/rewards optimization, and legal/travel doc management
• Own specialized operational projects: aviation coordination, legal/LLC/finance documentation, estate asset management

Must-Have Skills & Experience

• Minimum 8 years in estate management, luxury hospitality, or high-profile private/family office operations
• Proven systems builder: documented success creating and optimizing home/service protocols and managing multi-stakeholder environments
• Action-oriented, high-ownership leader with independent problem-solving ability and relentless follow-through
• Executive communication: exceptionally clear, proactive reporting and stakeholder management
• Advanced technical fluency in digital/project management platforms, home automation, AV troubleshooting, and secure online credential management
• Staff leadership: hands-on experience supervising and engaging multi-role domestic teams
• Uncompromising discretion: strong privacy/family security track record, both digital and physical
• Financial stewardship: expertise handling bill pay, vendor negotiation, expense optimization, and transparent reporting

Ideal Profile (Score 910 Candidates)

• Executive-level, principal-facing Chief of Staff or high-level Estate Manager with large private home/family office experience
• Owners mindsetproactive, autonomous, and solution-driven
• Mastery of operational, digital, and hospitality details; strong luxury service ethos
• Unfailing positivity, emotional intelligence, and capacity to set the tone for a harmonious home
• Ability to anticipate and deliver on even unspoken Principal and family preferences

Preferred Qualifications

• Bachelors degree or equivalent experience
• Extensive experience in fast-changing, high-demand private environments
• Experience managing household aviation or complex asset portfolios

Benefits

• Highly competitive salary ($200,000$350,000 DOE)
• Insurance stipend
• Paid time off and holidays