Job Description

Dining Room Supervisor

Make every stay special with Daish’s Holidays

Are you an experienced waiter or restaurant team member looking to take the next step in your hospitality career? If you're a natural leader who enjoys working with people and wants the opportunity to develop your skills, Daish’s Holidays could be the perfect fit for you.

We’re looking for a friendly, confident and organised Dining Room Supervisor to support our dining room team and help us deliver the excellent service that Daish’s is known for.

All-year-round employment | Employee benefits

What will you be doing?

As a Dining Room Supervisor, you'll play an important role in supporting the smooth running of our dining room. You'll help supervise the waiting team during our twice-daily meal services, ensuring our guests receive a friendly, efficient and enjoyable dining experience.

Our dining rooms operate slightly differently to a typical restaurant. With the exception of arrival day, guests generally pre-order their meals, meaning the kitchen knows what is required in advance. This allows our team to focus on great service and making sure our guests have a fantastic dining experience.

Your responsibilities will include:

• Supporting the smooth running of the dining room during breakfast and dinner services.
• Supervising and supporting waiting staff to ensure restaurant procedures are followed.
• Seating guests and allocating staff to tables and daily duties.
• Providing a friendly, welcoming and professional service to our guests.
• Monitoring the quality of service provided by the dining room team and addressing any issues where necessary.
• Communicating with guests and informing them of daily specials and relevant information.
• Communicating effectively with the kitchen team to ensure guest orders and requirements are clearly understood.
• Supporting the team to ensure food and drinks are delivered efficiently and to the required standard.
• Responding professionally to guest queries and helping resolve any issues.
• Supporting the Dining Room Manager and wider hotel management team as required.
• Acting as a positive role model for the dining room team.

What are we looking for?

We're looking for someone who is passionate about hospitality and enjoys working with the public. Previous supervisory experience is helpful, but we're also keen to hear from experienced waiting staff who are ready to take their first step into a supervisory role.

We're looking for people who are:

• Confident and able to demonstrate natural leadership qualities.
• Friendly, approachable and passionate about customer service.
• Positive, enthusiastic and able to create a welcoming atmosphere.
• Organised with excellent communication skills.
• Able to work independently and as part of a team.
• Passionate about working with the public and creating great guest experiences.
• Confident supervising and supporting other team members.
• Able to remain calm and professional when working in a busy environment.
• Knowledgeable about Health & Safety, Food Safety and Hygiene requirements, or willing to learn.
• Reliable, flexible and committed to maintaining high standards.

Why join Daish’s?

At Daish’s, we believe that our people are just as important as our guests. That's why we offer more than just a job.

When you join us, you'll benefit from:

• Up to £13.13 per hour, depending on experience.
• Stable, all-year-round employment – we don't close for the winter.
• Career progression opportunities across our hotels and wider business.
• £100 refer-a-friend bonus, shared between you and your friend.
• An extra paid day off for your birthday.
• Access to mental wellbeing and financial support to help you when you need it.
• A friendly, inclusive and supportive working environment.
• Staff, Friends & Family Holiday Discount – enjoy a Daish’s holiday from just £105 for you, your family and friends, including accommodation, breakfast, dinner, coach travel and entertainment.

The role includes evenings, weekends and bank holidays, with set shifts of 7:45am–10:45am and 5:45pm–8:45pm.

No long shifts, no late nights and no really early mornings – leaving you the whole afternoon to enjoy your own time!

About Daish’s Holidays

We are an established, family-run holiday company with over 45 years of experience creating memorable holidays for our guests.

Today, we operate 11 hotels across 9 locations throughout the UK, alongside our own fleet of luxury coaches. While we continue to grow and look towards an exciting future, our family values remain at the heart of everything we do.

Clean & Comfortable Accommodation | Good Food | Great Entertainment | Friendly Service

These values are what make a Daish’s holiday special. We pride ourselves on providing great-value holidays for all ages, whether our guests are looking for a relaxing break, fantastic entertainment, delicious food or the chance to explore some of the UK's most wonderful destinations.

Our commitment to great holidays and outstanding customer service has been recognised through a number of industry awards, including Tripadvisor Travellers’ Choice Awards and Group Travel & Leisure Awards.

With more than four decades of experience behind us, we’re proud of our heritage as a family company – but we're always looking towards the future.

If you're ready to take the next step in your hospitality career, develop your leadership skills and help create fantastic dining experiences for our guests, we'd love to hear from you.

Come and join the Daish’s family and help us make every stay special!