Job Description

Position: Dining Room Supervisor

Schedule: 40 hours per week, working between 11:00 AM–8:00 PM Monday–Saturday and 9:00 AM–3:00 PM on Sundays. This role includes weekends and holidays.

Pay: $25 per hour

Location: Charlotte, NC 28210

Who We Are:

At The Cypress of Charlotte, we offer more than just a workplace, we offer a vibrant, resort-style environment where meaningful work meets a strong sense of community. As Charlotte’s premier Life Plan Community, nestled on 65 scenic acres in SouthPark, The Cypress blends luxury living with compassionate care. Our team is made up of talented, diverse professionals who are deeply committed to making a positive impact every day. If you're looking for a warm, supportive setting where your contributions are valued and your work truly matters, The Cypress of Charlotte is a place where you can thrive!

What We Offer:

• Medical, dental, and vision insurance
• Life insurance
• AD&D insurance
• Long-term disability insurance
• 401(k) with company match
• Generous PTO and paid holidays
• Employee assistance program
• On the Bus Line with discounted bus tickets
• Employee discount program
• Employee appreciation bonuses
• Free employee meals and parking
• Optional Daily Pay – Work today, get paid today
• An exceptional work environment that is both engaging and fun!

The Cypress of Charlotte is recruiting for a hospitality focused Dining Room Supervisor to join our team! This position is responsible for being the primary Food and Beverage contact until management arrives. Verifies schedules, checks deliveries and checks for call outs. Provides coverage for any area/server station in the absence of scheduled dining room staff.

Primary Responsibilities:

In the absence of the Dining Room Manager, supervises the physical appearance of the dining room area and server stations including table pedestals, table place settings, chairs, floors, drapes and lighting. Coordinates the seating of the residents and guests in an efficient, courteous manner. Schedules stations and work assignments for the wait staff and check out servers to make sure standards are met. Records meal counts, reservations and additional charges. Complete knowledge of Point of Sale (POS) system. Confers with Dining Room Manager regarding dining room status. Confers with Executive Chef and Director of Food & Beverage regarding any food, staffing or service issues. Makes morning rounds of Dining Room, Dietary and Kitchen to check staff levels. Manages the Meal Delivery System in the absence of the Dining Room Manager, to make sure delivery meal bags are packed and checked for accuracy.

Qualifications:

• High School graduate or equivalent.
• A minimum of one-year Host/Hostess or Lead Server experience within fine restaurant, club, hotel or similar institution.
• Ability to interpret and explain menu, refer or answer questions, coordinate meal service process and understand requests.
• Ability to communicate with, understand, empathize with, work with, and be tolerant of residents, families, visitors, peers, supervisors and subordinates.
• State applicable health and/or alcohol compliance card required.
• Must be able to effectively communicate, read, write, and follow oral and written instructions in English.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

Drug-free workplace

EEO & E-verify employer

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