Job Description

Dining Room Manager

Why You’ll Love Working at Milestone

Milestone is one of the fastest-growing senior living operators, with 100+ years of combined industry and hospitality experience. We focus on teamwork, creativity, and making a real impact for our residents and staff.

Perks & Benefits

• Medical, Dental, Vision (full-time employees)
• 401(k) with employer match
• Generous PTO
• Pet insurance
• Perks at Work
• Employee Assistance Program
• Voluntary benefits options

About the Role
The Dining Room Manager oversees all dining room operations and staff, ensuring excellent service and compliance with dietary standards. Reporting to the Director of Culinary Services, this role develops a positive customer service culture, manages scheduling and labor costs, and supports training and development of dining staff.

What You’ll Do

• Lead, train, and mentor dining room staff to provide excellent resident experiences
• Ensure service efficiency and quality during all meal periods
• Maintain a clean, safe, and welcoming dining environment
• Manage scheduling to meet labor budgets and operational needs
• Support hiring, performance evaluations, and coaching of dining staff
• Monitor resident satisfaction and address feedback to improve service
• Enforce safety and compliance standards within the dining room
• Foster teamwork and positive workplace culture
• Perform other duties as assigned

What We’re Looking For

• High school diploma or equivalent (Associate/Bachelor’s preferred)
• Minimum three years’ food service experience; management experience required
• ServSafe Manager Certification required
• State-required alcohol service certification preferred
• Experience with point-of-sale systems and basic mixology preferred
• Strong leadership, organizational, and communication skills
• Ability to work independently, solve problems, and make decisions under pressure
• Compassion for and desire to work with older adults

Join Milestone
Bring your leadership, hospitality skills, and passion for resident satisfaction to a team that values excellence, collaboration, and meaningful experiences.

Milestone is an equal opportunity employer.

Milestone is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.