Job Description

Hillcrest Health & Living is currently seeking a Dining Room Manager for Hillcrest Grand Lodge!
Pay: $18.50-22.66 per hour based upon experience and education
At Hillcrest, our goal is to inspire people to live their best lives. We are committed to providing a career where you can grow, lead, and make a meaningful impact every day.
As the Dining Room Manager, you’ll help create an elevated dining experience for residents, guests, and families by leading front-of-house operations with a hospitality-first mindset. From ensuring exceptional customer service to building a strong and welcoming team culture, you’ll play a key role in making every meal feel special.
What does Hillcrest have to offer?
• Multiple healthcare plans to choose from
• Vision, dental, and life insurance
• Paid sick leave
• Professional development opportunities including tuition reimbursement, certifications, and more
• Choose when you get paid with Dayforce Wallet
• Gym membership reimbursement and partner discounts
What does a day in the life look like?
• Lead and oversee daily dining room operations to ensure exceptional resident and guest experiences
• Ensure residents are warmly greeted, orders are taken accurately, and service standards are consistently maintained
• Address and resolve resident or guest concerns with professionalism and care
• Maintain cleanliness, sanitation, and organization throughout all dining spaces
• Create staffing schedules that support excellent service while meeting budget expectations
• Hire, train, coach, and supervise front-of-house dining team members
• Partner closely with kitchen leadership to ensure smooth communication and service execution
• Support resident events and collaborate with the Lifestyle team for special dining experiences
• Maintain menu pricing and updates within the POS system
• Monitor reservations and dining flow to create a seamless experience
Requirements for Dining Room Manager:
• At least one year of fine dining or hospitality leadership experience preferred
• High school diploma or equivalent preferred
• Strong customer service and communication skills
• Ability to remain calm and professional in fast-paced or stressful situations
• Comfortable utilizing technology and POS systems efficiently
• Ability to lift up to 35 pounds and perform repetitive standing, bending, and movement throughout the shift
About Hillcrest:
As a local organization, we offer a close-knit and supportive environment while providing the resources and opportunities of a larger company. We are passionate about enhancing the lives of aging adults and creating meaningful experiences for both residents and team members.