Job Description

Responsible for providing exemplary guest service support, bussing dining room tables, and maintaining the overall cleanliness of the dining outlet.

Essential Functions

• Removes dishes and glasses from tables and prepares them to be sent to the kitchen, per outlet procedures.
• Cleans tables, surrounding chairs, and floors after guests have finished dining and resets the table with utensils and condiments, per outlet procedures.
• Delivers water/beverage order to guests as needed.
• Runs dish carts to dish bay area and brings out replacement carts, per outlet procedures.
• Stocks, cleans, and organizes supplies, dishware, condiments, and other related items and utensils.
• Fills salt, pepper, sugar, cream, condiments, and napkin containers.
• Escorts guests to their tables as needed, per outlet procedures.
• Maintains overall cleanliness and appearance of designated area of responsibility.
• Preforms all opening, closing, cleaning, and stocking responsibilities.
• Assists other floor personnel on an as needed basis.
• Performs all duties in accordance with Chinook Winds Casino Resort customer service standards.
• Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs and services.
• Provides input or recommendations for improvements and changes in processes or services.
• All other duties as assigned.

Requirements

Competency Statements

WORKERS IN THIS POSITION MUST BE 16 OR OLDER

Communication Skills- Ability to communicate effectively with others verbally.

Customer Oriented- Ability to take care of the customers’ needs while following company procedures.

Enthusiastic- Ability to bring energy to the performance of a task.

Interpersonal - Ability to get along well with a variety of personalities and individuals.

Experience

One year of experience as busser preferred.

Certificates & Licenses

Must obtain a Siletz Tribal Gaming License.

Must have Oregon Food Handlers Permit before the start date.

Must have OLCC temporary permit before the start date and have obtained OLCC Permit within 45 days of the start date.

Must obtain VIP (Visually Impaired Persons) Permit within 45 days of start date.

Other Requirements

Knowledge of job specific information.

Knowledge of regulations governing food preparation and service.

Physical Demands

Physical Demands Lift/Carry

Stand Constantly 10 lbs or less Frequently

Walk Constantly 11-20 lbs Frequently

Sit Not Applicable 21-50 lbs Occasionally

Handling/Fingering Constantly 51-100 lbs Occasionally

Reach Outward Constantly Over 100 lbs Not Applicable

Reach Above Shoulder Occasionally Push/Pull

Climb Not Applicable 12 lbs or less Frequently

Crawl Occasionally 13-25 lbs Occasionally

Squat or Kneel Occasionally 26-40 lbs Occasionally

Bend Frequently 41-100 lbs Occasionally

Not Applicable- Activity is not applicable to this occupation.

Occasionally- Occupation requires this activity up to 33% of the time (0-2.5+ hours/day.

Frequently- Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hours/day.

Constantly- Occupation requires this activity more than 66% of the time (5.5+ hours/day.

Other Physical Requirements

Vision: Near and Far

Sense of Sound

Work Environment

Work will take place in a busy gaming environment with multiple distractions. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated affects.

Working Conditions

Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.