Job Description

Join JPMorganChase as a Corporate Dining Manager and become part of a collaborative team dedicated to excellence in hospitality. We provide comprehensive office support, seamless event execution, and outstanding dining services that enhance the workplace experience. If you are passionate about food and beverage service, thrive in leadership roles, and are committed to delivering superior customer experiences, we invite you to help shape the future of dining for our professionals, clients, and guests.

As an experienced leader in corporate dining amenities at JPMorganChase, you will oversee food and beverage operations. You will guide a guest-facing team—including dining captains and staff—to deliver exceptional service, maintain quality standards, and foster a positive atmosphere. By applying your specialized knowledge and strong leadership skills, you will proactively support daily office needs, meeting and event execution, and ensure a holistic, customer-centric dining experience for our professionals, clients, and guests.

Job responsibilities

• Proactively identify and address training needs for waitstaff and captains, implementing new procedures and equipment.
• Effectively interview, hire, and schedule dining service team members to ensure optimal staffing levels.
• Diligently assist with attendance management, staff warnings, suspensions, and terminations in partnership with Human Resources.
• Thoroughly document incidents and counseling sessions to maintain accurate records.
• Consistently prepare and deliver performance reviews for direct reports.
• Efficiently manage cost control and labor standards to support operational excellence across Client Centers.
• Regularly monitor and record inventory of goods to ensure adequate supply and minimize waste.
• Collaboratively support operational needs with the General Manager and Chef for seamless service delivery.
• Actively participate in service, uphold JPMC standards, and resolve guest complaints to ensure best-in-class client experience.
• Reliably ensure sanitation compliance and promote teamwork to foster a positive work environment.
• Continuously review industry trends and incorporate innovative practices to enhance dining operations and guest satisfaction.

Required qualifications, capabilities and skills

• 3+ years fine dining and or luxury hotel experience in management and, in multi-outlet establishment
• Commitment to excellence
• Passion for food and the hospitality industry
• Strong computer skills and knowledge of Microsoft Office 360
  
  

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans