Job Description

Department: Culinary

Reports To: Executive Director

Status: Full-Time

Pay Range: Dependent on Experience

When you work at Rose Senior Living - Farmington Hills, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

Rose Senior Living - Farmington Hills is recruiting for a hospitality focused Dining Director to join our team! This position provides full-scope, hands-on dining room management in the Culinary Services Department. Responsible for maintaining a superior level of quality service and cleanliness at all times.

Here are a few of the daily responsibilities of a Dining Director:

• Oversee the daily operations, appearance, and service standards of the dining room to ensure an exceptional resident and guest experience.
• Lead, coach, schedule, and support serving staff while fostering a culture of hospitality, accountability, teamwork, and professionalism.
• Lead by example through hands-on support, positive resident interactions, and a willingness to assist wherever needed.
• Create a warm, welcoming, and hospitality-focused dining experience reflective of fine dining service standards.
• Build meaningful relationships with residents and families by actively engaging throughout meal service, anticipating needs, and responding promptly and professionally to concerns or service requests.
• Ensure high standards related to food presentation, cleanliness, organization, table settings, uniform compliance, and overall dining room ambiance.
• Partner closely with Culinary leadership to ensure smooth communication, operational efficiency, and exceptional meal execution.
• Conduct pre-meal meetings and ongoing training to reinforce customer service expectations, hospitality standards, and dining room procedures.
• Monitor staffing levels, scheduling, and service flow to support operational and budgetary goals.
• Assist with dining room operations as needed, including serving, clearing tables, resetting dining spaces, and supporting team members during busy service periods.
• Maintain a positive, flexible, and solution-oriented mindset in a fast-paced, multifaceted environment.
• Support special events, holiday meals, and community functions requiring elevated dining service and hospitality.

Here are a few of the qualifications we need you to have:

• High school diploma/GED or equivalent combination of education, training, and experience.
• Minimum of 3 years of restaurant, hospitality, or senior living experience with prior leadership or staff management responsibilities preferred.
• Previous experience in fine dining, country club, luxury hospitality, hotel, or upscale senior living environments preferred.
• Strong leadership presence with the ability to coach, mentor, and develop hospitality-focused teams.
• Passion for creating exceptional resident experiences and meaningful customer interactions.
• Ability to remain calm, organized, and service-focused in a fast-paced environment.
• Excellent conflict resolution and customer service recovery skills.
• Knowledge of hospitality etiquette, dining room presentation, and elevated service standards preferred.

Benefits:

At Rose Senior Living, we understand that our employees work best when they are healthy, happy, and excited about the here and now, as well as the future. For that reason, our benefits go beyond the basics, with your well-being in mind, including:

• Competitive wages with annual raises
• 20% discount on Edward Rose & Sons Apartments
• Work today, get paid today available through Daily Pay
• Complimentary meal each shift worked
• Paid Time Off accrued from day one
• Affordable Medical, Vision, Dental, and full suite of supplemental insurance options available with coverage starting 1st of month after hire
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Confidential & free Employee Assistance Program
• 401K savings plan with employer match
• Employee discounts on home furnishings, car rentals, media, and activities
• Unlimited referral bonuses and more!

Hospitality Promises:

1. We greet you warmly, by name and with a smile.
2. We treat everyone with courteous respect.
3. We anticipate your needs and act accordingly.
4. We listen and respond enthusiastically in a timely manner.
5. We hold ourselves and one another accountable.
6. We make you feel important.
7. We embrace and value our differences.
8. We ask, “Is there anything else I can do for you?”
9. We maintain high levels of professionalism, both in conduct and appearance, at all times.
10. We pay attention to details.

An employment history & physical exam, tuberculin skin test or chest X-ray, drug screen, criminal background screening, employment references from previous employers, and verification with the OIG list of excluded individuals/entities to confirm your eligibility to work in health care is required.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer