Job Description

MPB is the world's largest platform for used photo and video kit. We're scaling fast across the UK, US and Europe - and the way our people work, collaborate and use technology needs to scale with us.

This role exists to make that happen.

What you'll actually be doing

You'll own MPB's digital workplace - the tools, the platforms, the ways of working - and you'll shape what that looks like not just for today, but for where we're heading. That means making smart decisions about the technology we use, the vendors we partner with, and the processes that help 550+ people across multiple markets do their best work.

AI sits right at the heart of this role. Not as a buzzword - as a genuine priority. You'll be embedding AI-powered tooling across the business, finding the places where it unlocks real efficiency, and helping teams actually use it rather than just having access to it.

You'll partner with stakeholders across every function to understand what they need and translate that into practical, well-adopted solutions. You'll manage budgets and vendor relationships with a clear eye on value. And you'll own the roadmap for workplace technology - keeping it aligned to business goals and ahead of what's coming next.

This isn't a role where you'll be maintaining the status quo. You'll be defining it.

Day to day, you'll be:

• Leading the implementation, integration and optimisation of all centrally-owned workplace tools and platforms - Google Workspace, Slack, Zoom, Atlassian, Monday.com, Claude, ChatGPT and more

• Driving AI adoption across the business - embedding new ways of working that stick

• Managing vendor relationships, licences and budgets with a focus on reducing duplication and maximising return on investment

• Working within MPB's SaaS Governance Framework to ensure tools are securely onboarded and well governed throughout their lifecycle

• Owning the workplace technology roadmap, ensuring it stays aligned with business priorities and future AI capabilities

• Acting as the subject matter expert for workplace technology - advising on best practice, spotting new opportunities, and bringing ideas before anyone asks

• Partnering with the IT team day to day and with stakeholders across the business to turn requirements into solutions that people actually adopt

Who you are

You've led or managed digital workplace environments before and you know what good looks like - but you're open to doing things differently. You're equally comfortable thinking strategically and rolling your sleeves up to deliver.

You speak the language of the business as fluently as you speak the language of technology. Stakeholders trust you because you listen before you solve, and because you follow through. You know that the best tool in the world is useless if nobody uses it - and you've got the communication skills and patience to change that.

You're genuinely excited about AI and what it means for the way people work. Not just in a theoretical way - in a practical, hands-on, 'already-experimenting' way.

Skills & experience

• Proven experience leading digital workplace environments and transformations, ideally across a global or multi-site organisation

• Deep knowledge of enterprise workplace tools - Google Workspace, Slack, Zoom, Atlassian, Monday.com, Claude, ChatGPT

• Strong stakeholder management skills - able to translate business requirements into practical solutions and bring people with you through innovation

• Experience managing vendor relationships, licensing and budgets with a focus on value

• Comfortable using data and metrics to measure tool performance and drive continuous improvement

• Solid understanding of SaaS governance, security and access management

• Able to upskill and coach teams on workplace and AI tools in a way that actually lands

• Strategic thinker who can also get things done without waiting for permission

• Experience integrating tools via APIs and automation platforms is a plus, as are certifications in Google Workspace Admin, Atlassian or ITIL

Our Values; applied

🌍 Better, Connected: We work collaboratively and embrace diversity

💡 Empowering and Empowered: We celebrate ownership and initiative

🔎 Insight-driven We act based upon data and reflection

🌱 Agents of Change: We innovate and promote sustainability

🌟 Focussed on Excellence:We aim high, and work smart

🚀 Passionately Ambitious:We encourage creativity and strive to improve through innovation

About MPB

We are MPB, the largest global platform for used photography and videography equipment. Our platform transforms the way that people buy, sell and trade in photo and video kit. MPB is a destination for everyone, whether you’ve just discovered your passion for visual storytelling or you’re already a pro.

We recognise the benefit of inclusive practices to better build a diverse community here at MPB. Our commitment to ensuring inclusion fuels and connects us as one with the diverse community of visual storytellers that we serve.

MPB customers come from all walks of life, and so do we. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of family makeup, race, sexuality, religion, gender identity, disability or age. At MPB, every employee has the opportunity to make an impact and grow.

Benefits

• 25 days annual leave + bank holidays

• 1 wellbeing day off per year

• 5% employer contributory pension scheme

• Private healthcare

• Access to EAP with a range of employee discounts

• Buzzing social calendar

• Dog friendly workplace

• Bespoke Learning Management System - the MPB 'Learning Lab' with access thousands of free courses to upskill in any areas you'd like; whether personally or professionally

• 2 volunteer days per year for charity which aligns with MPB values, and of your choosing