HNI Corporation

Digital Workplace Analyst

HNI Corporation  •  Davenport, IA / Iowa City, IA / Muscatine, IA (Onsite)  •  5 months ago
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Job Description

HNI Corporation is global manufacturer of workplace furnishings. Ours is a family of brands for the workplace and home dedicated to enhancing the spaces where we live, work, and gather. We pride ourselves on fostering an environment where we make a positive impact on others; upholding our beliefs in integrity, inclusion and belonging. The Digital Workplace Analyst supports the day-to-day administration, optimization, and continuous improvement of the organization’s digital workplace technologies. This role focuses on Microsoft 365 collaboration tools, identity and access management, endpoint computing, and related enterprise platforms that enable a productive and secure end-user experience.The Digital Workplace Analyst works closely with senior engineers, architects, and IT operations teams to support platform stability, assist with enhancements, analyze usage and performance data, and help ensure systems are configured according to established standards. This role is ideal for an early- to mid-career IT professional looking to grow into deeper engineering or architecture responsibilities within the digital workplace domain.Essential Duties & Responsibilities:Digital Workplace Administration & Support
  • Administer and support Microsoft 365 services including Teams, SharePoint, OneDrive, Exchange Online, and related collaboration tools.
  • Assist with user account management, group membership, access permissions, and license assignments.
  • Support endpoint and device management platforms in alignment with established standards and policies.
  • Respond to escalated incidents and service requests related to collaboration tools, identity, and end-user computing.
Platform Monitoring & Analysis
  • Monitor platform health, service alerts, and usage trends across digital workplace technologies.
  • Analyze system performance, adoption metrics, and recurring issues to identify improvement opportunities.
  • Assist with reporting and dashboard creation related to system usage, reliability, and user experience.
Change & Enhancement Support
  • Support system updates, feature rollouts, and configuration changes under guidance from senior engineers.
  • Participate in testing and validation of new features, patches, and platform enhancements.
  • Assist with documentation of system configurations, procedures, and user guidance.
Automation & Technical Growth
  • Use existing PowerShell scripts and automation tools to perform routine administrative tasks.
  • Assist in maintaining and improving scripts and workflows under supervision.
  • Learn and apply best practices related to automation, security, and platform governance.
Collaboration & Compliance
  • Partner with IT security and compliance teams to support access controls, audits, and policy enforcement.
  • Work with service management and operations teams to ensure consistent service delivery.
  • Provide clear communication and customer-focused support to end users and business partners.
Experience 
  • Associate’s or Bachelor’s degree in Information Technology, Information Systems, or related field; or equivalent experience.
  • 2–4 years of experience in IT systems administration, end-user computing, or digital workplace support roles.
  • Hands-on experience administering Microsoft 365 services in an enterprise environment.
  • Basic experience with PowerShell or scripting for administrative tasks.
  • Strong troubleshooting, analytical, and customer-service skills
Preferred Qualifications 
  • Exposure to Azure, identity management, or endpoint management platforms.
  • Familiarity with IT service management tools and processes.
  • Experience supporting collaboration tools in a multi-site or enterprise environment.
  • Interest in growing into engineering, automation, or architecture-focused roles. 
Relevant Skills
  • Working knowledge of Microsoft 365 collaboration and productivity tools.
  • Understanding of identity, access, and device management concepts.
  • Ability to analyze system issues and recommend practical improvements.
  • Strong documentation and communication skills.
  • Ability to prioritize tasks and work effectively in a team environment.
  • Customer-focused mindset with attention to detail and reliability.
  • Strong desire to learn and expand technical skills.
  • Collaborative team player who takes ownership of assigned responsibilities.
  • Adaptable and comfortable working in a dynamic IT environment.
We look forward to speaking with you!
HNI Corporation

About HNI Corporation

At HNI Corporation, we go beyond simply building great desks, chairs, file cabinets and fireplaces. We're focused on building relationships by delivering solutions. With deeply held values that were born with the corporation's founding in 1944, we are a collection of individuals, called members, united by a dedication to integrity, quality, innovation, service and continuous improvement.

HNI Corporation's growth strategy centers on three imperatives: building leading brands, taking care of end users and achieving operational excellence. The corporation's manufacturing and supply chain expertise consistently translates to the highest quality products, provided with the fastest and most dependable turnaround in its industries.

HNI Corporation is a group of companies, each representing a family of leading brands, products and services for the office and home. In HNI Corporation's unique and powerful member-owner environment, every member has an opportunity to share in making the business better. Everyone is rewarded for individual and collective performance through stock ownership, profit sharing and other compensation systems.

Our culture is built around Rapid Continuous Improvement (RCI) and the notion that every member has something unique and valuable to contribute. We have found that when our people share their ideas, and management acts on those ideas, we achieve something powerful: 10,000-plus individuals working actively to make the company better.

Industry
Manufacturing & Production
Company Size
5,001-10,000 employees
Headquarters
Muscatine, Iowa
Year Founded
Unknown
Website
hnicorp.com
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