Standard Bank Group

Digital Transformation & Innovation Lead - Global Markets

Standard Bank Group  •  Guadeloupe, GP (Onsite)  •  9 hours ago
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Job Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To lead the development and execution of the Global Markets(GM) digital transformation and innovation strategy across Africa, enabling sustainable growth, enhanced client experience, increased digital adoption and market expansion across business segments. The role is accountable for identifying, developing and scaling digital opportunities across Retail Foreign Exchange, Retail Cross Border Payments, Remittances, International Payments, Retail Investments and Equities Trading, while partnering with centre of excellence teams to deliver measurable business value across African markets.

Role Responsibilities

  • Product & Platform Account Management: Monitor African market trends, regulations, fintech and client insights. Collaborate with Product, Platform and country teams to drive Global Markets digital transformation across FX, payments, remittances, investments and trading.
  • GM Retail Africa Strategy & Execution: Develop and deliver the Global Markets digital transformation strategy across Africa, aligning with PPB, BCB and Global Markets objectives through execution roadmaps, milestones, performance measures and benefits realisation.
  • Digital Transformation & Growth Roadmap: Define and maintain a multi-year growth roadmap across FX, payments, remittances, investments and trading, prioritising initiatives by client needs, value, feasibility, regulatory readiness and strategy.
  • Digital Innovation: Lead scalable digital solutions that drive client acquisition, retention, adoption, revenue growth and operational efficiency across Africa.
  • Business Case Development & Stakeholder Management: Develop business cases, value propositions and commercialisation plans while partnering stakeholders to coordinate delivery, manage dependencies, resolve issues and drive execution.
  • GM Retail Market Expansion & Client Experience: Lead African rollout of digital Global Markets solutions, optimising customer journeys through insights and analytics to drive adoption, engagement and product usage.
  • Data Management: Consolidate platform analytics, revenue and turnover insights to inform client strategies, optimise functionality and monetise data. Track transformation outcomes through performance metrics, adoption, revenue, efficiency, risk and leadership reporting.
  • Drive digital transformation and adoption across African markets by enhancing digital propositions and self-service capabilities, improving client experience, reducing friction, leading change initiatives and embedding sustainable adoption of new capabilities.
  • Identify growth opportunities and optimise value delivery through market trend analysis, strategic partnerships across Product, Technology and Operations, continuous platform improvement, portfolio performance reviews and benefits realisation.
  • Strengthen capability, governance and risk management by coaching matrix teams, promoting innovation and structured delivery, ensuring regulatory compliance and supporting effective decision-making across transformation initiatives.

Qualifications

Degree Business Commerce, Information Technology, Banking Product Management, Financial Markets

Experience Required

  • Experience supporting, shaping or delivering digital, innovation or transformation initiatives, including requirements definition, customer journey optimisation, product development, stakeholder engagement and solution design across banking or financial services.
  • 3-5 years Experience in critically reviewing and presenting business cases, value propositions, go-to-market plans and benefits realisation frameworks for digital, strategic transformation or commercial growth initiatives across multiple markets.
  • 5-10 years Experience in banking, financial services, fintech or a large corporate environment, with broad exposure to African markets and strong knowledge of Global Markets products, including Retail Foreign Exchange, Cross Border Payments, Remittances, , International Payments, Retail Investments and/or Equities Trading.

Additional Information

Behavioural Competencies:

  • Articulating Information
  • Challenging Ideas
  • Convincing People
  • Empowering Individuals
  • Establishing Rapport
  • Exploring Possibilities
  • Making Decisions
  • Providing Insights
  • Pursuing Goals
  • Resolving Conflict
  • Showing Composure
  • Team Working

Technical Competencies:

  • Emerging Technology Monitoring
  • IT Applications
  • IT Knowledge
  • IT Programme Management
  • IT Strategy & Planning
  • Stakeholder Management
  • User Experience Design
Standard Bank Group

About Standard Bank Group

As a brand with a legacy of over 160 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa.

With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner.

As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Johannesburg , ZA
Year Founded
1862
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