Job Group Capability

Job Group

Job Role Description

About the Role

We are seeking a motivated and detail-oriented professional to support a large-scale transformation project focused on process improvement, systems implementation, and organizational change. In this role, you will contribute to Management of Change (MOC), communication, cutover and training activities, helping ensure that new ways of working are effectively adopted across the organization.

This role will partner with different teams to prepare materials, organize activities, and support project execution. This is a great opportunity for someone early in their career who is eager to learn, take ownership of deliverables, and develop strong communication and project coordination skills in a dynamic environment.

This role supports a global digital transformation program involving process standardization, system implementation, and organizational change across multiple business functions.

Two years contract position

Job Role Responsibilities

Key Responsibilities

• Support management of change and organizational readiness activities for transformation initiatives.
• Develop communication materials, presentations, newsletters, and stakeholder updates.
• Assist in cutover planning and execution to ensure smooth transition to new processes and systems.
• Document business processes, procedures, and project deliverables.
• Track project activities, action items, and milestones.
• Collaborate with cross-functional teams and stakeholders across different regions and functions.
• Gather feedback from users and stakeholders to support continuous improvement efforts.
• Support project governance activities, meetings, and status reporting.

Qualifications

• Bachelor's degree or equivalent experience in Business Administration, Project Management, Organizational Development, or a related field
• Exposure to change management or transformation projects through academic coursework, internships, or professional experience
• Basic understanding of process mapping and documentation methodologies
• Demonstrated curiosity, initiative, and a growth mindset with a willingness to learn and adapt

Experience

• Early professional experience (up to 5 years) in project support, process improvement, operations, business transformation, or similar areas
• Experience collaborating with multiple stakeholders across functions and global teams
• Experience preparing presentations, reports, or other business communication materials
• Exposure to supporting projects in dynamic and evolving environments
• Experience contributing ideas and solutions to improve processes, communications, or team

Technical Skills

• Strong written and verbal communication skills, with the ability to convey information clearly and effectively
• Strong organizational and time management skills with excellent attention to detail
• Ability to work independently on assigned tasks while proactively seeking guidance when needed
• Strong problem-solving and analytical mindset
• Proficiency in Microsoft PowerPoint and Excel
• Ability to create structured, visually engaging presentations and communication materials
• Creative thinking and content development skills for effective messaging and stakeholder engagement
• Ability to document processes and maintain clear project documentation
• Comfortable using collaboration tools and working in cross-functional, global environments

Functional Skills