Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You will implement the operational capabilities of the business and support the operational elements for the market. You will coordinate route planning, system capabilities and tools management for the sales team.

How you will contribute

You will:

• Coordinate and initiate customer and employee master data changes for sales including processing of data.
• Support the implementation of organizational realignments for master data and administrative processes.
• Support the revision/development of relevant sales policies and administrative processes including the provision in suitable media.
• Test for system implementation and system changes working closely with sales as well as various internal departments and external service providers.
• Identify and implement master data simplification opportunities.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Experience in customer service, logistics or sales support
• Basic knowledge of sales systems and tools (including SAP and MS Excel)
• Solid communication and problem solving skills
• Ability to handle and resolve multiple queries, respond quickly and maintain composure

We are aware of our role as transformation agents to generate positive change, so diversity, equity and inclusion are one of our priorities. We believe in breaking down stereotypes and barriers to ensure there presentation of society within our company. And for that, we have a Diversity Committee that operates on four fronts, People with disabilities (PCD), Ethnic- Racial, Women and LGBTQIAP+, in addition to being part of MOVER– Movimento pela Equidade Racial.

Key Responsibilities:

• Lead the B2B and B2C digital commerce growth strategy, considering continuous and integrated growth logic.

• Define and optimize digital assortment strategies, prioritizing categories, strategic SKUs, and portfolio depth.

• Ensure inventory availability and health across digital channels, collaborating with Supply, Sales, and Trade teams.

• Structure and optimize search strategies on marketplaces and digital platforms, ensuring relevance, coverage, and conversion.

• Develop and evolve product content strategies (titles, descriptions, images, videos, attributes, on-site SEO) focused on performance.

• Plan and execute retail media activation strategies, connecting visibility, conversion, and investment efficiency.

• Work collaboratively with product, commercial, trade marketing, BI, and technology teams.

• Monitor and analyze key performance indicators such as availability, search share, conversion, GMV, sell-out, assortment participation, and retail media efficiency.

• Create and prioritize growth tests and experiments in assortment, search, content, and activation.

• Lead and develop the team, defining clear goals, rituals, and processes.

Mondelez International is attentive to the future of work and values ​​the well-being of our people, seeking to provide the best experiences. Therefore, some of our administrative vacancies are eligible for the hybrid model, allowing remote work on certain days of the week.

No Relocation support available

Business Unit Summary

Mondelēz Brasil is Mondelēz International’s fourth largest operation in the world, with approximately 7,500 employees proudly producing, selling and distributing some of the most beloved brands of chewing gum, candies, powdered beverages, cream cheeses, chocolates, cookies and desserts in Brazil. We make the Brazilians’ favorite products such as Bis, Lacta, Oreo, Club Social, Sonho de Valsa, Trakinas, Trident, Halls, Royal, Tang and many others. We are truly part of the lives of Brazilians: You can find our mouth-watering products in more than 700,000 points of sale and we are present in more than 92% of Brazilian homes. Our factories are located in Vitória de Santo Antão, in the state of Pernambuco, and Curitiba, in the state of Paraná. We are also home to one of the company's 11 technology centers around the world, responsible for research and development, so we can continue to create new and innovative products, offering the right snack for the right time, done in the right way.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

RegularSales OperationsSales