Job Description

About this role

The Digital Technology Business Partner is the liaison between Technology and business. This impactful role will see you collaborate with leadership in driving digital technology capabilities through innovation and exceeding customer expectations for our North America Parts business. The Digital Partner has significant knowledge in subject matters pertaining to both Technology and business. He/she is responsible for understanding the business, identifying their needs and envisaging business solutions. The Digital Partner will assist in the prioritization of projects; ensure that projects align with the technology that best provides maximum return on investment, and direct DT strategy in support of the overall business strategy.

Key Responsibilities

• Liaison: Act as the bridge between Technology and business, possessing significant knowledge in both areas. Understand the business, identify needs, and envision business solutions. You must understand the parts business of Carrier and the technology solutions and where they meet
• Project Prioritization: Assist in prioritizing projects to ensure alignment with technology that provides maximum return on investment. Direct digital technology strategy in support of overall business strategy
• Stakeholder Engagement: Partner with key business stakeholders to define and execute a digital strategy that enables P&L objectives
• Alignment: Align Digital Technology initiatives with business processes
• Financial Management: Manage financial planning and budgeting for Digital Technology projects
• Communication: Facilitate executive engagement sessions, bringing a thoughtful intersection between technology and business capabilities. Influence and engender collaboration in both Business and Digital
• Subject Matter Expertise: Provide broad subject matter expertise in aftermarket business processes and a good understanding of the use of information technology in a strategic roadmap
• Project Management: Demonstrate good project management skills and the ability to express complex problems in a non-technical and simplified manner while effectively translating business needs to the technology teams
• Analytical Skills: Exhibit numerate and logical approach to work, attention to detail, and excellent analytic skills
• Self-Management: Be well-organized and able to work on own initiative, prioritize effectively

Basic Qualifications

• Bachelor’s Degree 
• 5+ years of experience in Information Technology, Digital Technology and/or technology-enabled business leadership 
• 5+ years of experience acting as a strategic partner to C-suite executives, navigating matrixed environments to align cross-functional goals with core business objectives

Preferred Qualifications

• Master's Degree
• Proven understanding of the Parts Distribution Model
• Proven experience in digital technology management, preferably within the parts or manufacturing industry
• Strong verbal and written communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders and collaborate effectively with cross-functional teams.
• Experience with CRM systems

Additional Information

• Must have unrestricted authorization to work in the USA. No visa sponsoring available.