Job Description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About this role

The Digital Technology Business Partner – Data Centers is the primary liaison between Digital Technology (DT) and the Data Center business. This highly impactful role partners directly with Data Center leadership to shape, prioritize, and deliver digital capabilities that accelerate growth, operational excellence, and customer value across the end-to-end customer journey.

This role requires deep understanding of both data center business operations and enterprise digital technology capabilities. The DT Business Partner is accountable for understanding business priorities, identifying digital opportunities, and envisioning integrated, end-to-end solutions that improve how customers engage with Carrier, from initial engagement and solution design through order fulfillment, service, and lifecycle support. The role also plays a critical leadership position in portfolio prioritization, investment planning, and execution governance, ensuring maximum return on digital investments.

Key Responsibilities

• Act as the strategic bridge between Digital Technology and the Data Center business, developing deep understanding of business strategy, operating model, and value drivers.
• Serve as the primary DT partner Data Center leadership, shaping business strategy through digital capabilities.
• Lead the creation and execution of a comprehensive Data Center digital technology strategy and multi-year roadmap aligned to enterprise DT direction.
• Champion digital capabilities that enhance the end-to-end customer journey, including customer engagement, solution configuration, ordering, project execution, service, and lifecycle management.
• Partner with business and DT teams to deliver seamless, data-driven customer experiences across CRM, CPQ, Commerce, service platforms, and digital channels.
• Own demand intake and prioritization for Data Center digital initiatives, ensuring alignment to business outcomes, architectural standards, customer experience objectives, and ROI.
• Manage digital investment planning, budgeting, and value realization in partnership with Finance and DT.
• Facilitate executive-level engagement sessions, clearly articulating the intersection of business strategy, customer experience, and digital capabilities.
• Provide steering committee leadership and governance oversight for critical Data Center initiatives.
• Bring subject matter expertise across data center business processes and digital platforms, including customer-facing solutions, operations, data, and analytics.
• Apply strong analytical, data-driven decision-making and operate with high personal accountability and self-direction.

Required Qualifications

• Bachelor’s Degree
• 5+ years of experience in IT, Digital Technology and/or technology-enabled business leadership
• 5+ years of proven experience partnering with senior business leaders in complex, matrixed organizations

Preferred Qualifications

• Master’s Degree
• Collaborating with cross functional teams to drive business outcomes.
• Experience supporting or leading industrial, infrastructure, or data center–related businesses
• Strong understanding of customer-facing platforms such as CRM, CPQ, Commerce, service systems, and digital channels
• Strong understanding of data, analytics, and AI capabilities that enable customer insight and personalization
• Demonstrated success translating business and customer experience strategy into executable digital roadmaps
• Excellent executive communication, stakeholder management, and influence skills

Pay Range

The annual salary for this position is between $143,000.00 - $286,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Other Compensation

This position is entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits Medical, Dental, Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier CorporateThe specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3  days from Job Posting Date: 1 April 2026

Job Applicant's Privacy Notice

Please click on the link to review the Job Applicant Privacy Notice