About the role
Mater's Digital Technology & Information team is seeking a Digital Support Specialist to join our Gold Coast based team in a full-time, 12 month maximum-term position based at our Gold Coast Office
This is an exciting opportunity to play a key role in supporting Mater's continued growth, including major workforce expansion across Mater Hospital Springfield and the Gold Coast. Working within a fast-paced healthcare environment, you'll provide expert technical support, resolve complex IT issues, and help ensure our people have the digital tools they need to deliver exceptional patient care.
Salary range: $46.96 - $51.73 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!
What you’ll be doing
As a Digital Support Specialist, you'll provide advanced technical support while contributing to the ongoing success and improvement of Mater's Digital Service Centre.
In this role, you will:
About you
You are a customer-focused IT professional who enjoys solving complex technical problems and supporting people in a busy, service-driven environment. You bring strong troubleshooting capability, excellent communication skills, and a commitment to delivering high-quality support.
You will bring:
Why join us?
Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.
We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.
Be part of something bigger. Make your move with Mater #GETBETTERWITHMATER
Applications close Wednesday the 8th of July 2026 –please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW.
Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).
Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.
The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.
