JTC Group

Digital & Strategy Enablement Associate

JTC Group  •  Delray Beach, FL (Onsite)  •  18 hours ago
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Job Description

EMPLOYMENT TYPE: Permanent

DEPARTMENT: Private Client

DIVISION: Private Client Services

WORKPLACE STRUCTURE: On-site


PURPOSE OF JOB

This is not a
conventional Executive Assistant role. JTC is looking for a recent graduate in
business, finance or a related discipline who wants to build a career in
professional services from inside the executive suite, not the mailroom of one.

Working side by side
with the Head of USA – Private Capital Services (and Head of JTC USA Group
Office), the role exists to modernise how a senior leader with 25+ years of
experience operates day to day. That means introducing AI tools, digital
workflows and modern ways of working that free up time for strategy, people
leadership and client growth — and doing so with the confidence to challenge
established habits rather than simply accommodate them.

The successful
candidate will not have a traditional EA background or the fixed habits that
can come with one. What matters is curiosity, digital fluency and the judgement
to work closely and discreetly with a senior executive. In return, they gain
direct, sustained access to senior leadership inside one of JTC's most
important and fastest-growing markets, at a formative stage of their career.

Diary management,
meeting arrangement and travel booking remain part of the role, but only a
small part of it. The greater part of the role is about modernising ways of
working, not maintaining them.

MAIN RESPONSIBILITIES AND DUTIES

  • Redesign day-to-day workflows.
  • Use AI and digital tools to reduce manual admin and free up time for higher-value work.
  • Introduce modern productivity tools.
  • Identify, trial and embed tools and ways of working tailored to a senior executive's needs.
  • Challenge established habits.
  • Proactively look for opportunities to simplify how the Head of USA works, without being asked.
  • Maintain digital trackers and dashboards giving real-time visibility of priorities, actions and deadlines.
  • Track delivery of strategic priorities.
  • Monitor commitments across the US region and chase follow-up actions on the Head of USA's behalf.
  • Compile briefing packs, board papers and meeting materials, synthesising information from across the business.
  • Support senior governance forums.
  • Assist preparation for PCS Executive Committee, JTC USA Group Board and other senior meetings.
  • Use AI tools to accelerate first drafts of communications and reports, while preserving the executive's voice.
  • Help the Head of USA review team output and prepare structured, constructive feedback.
  • Prepare for team meetings and one-to-ones.
  • Collate relevant data, context and follow-up items ahead of people leadership conversations.
  • Track deliverables against KPIs.
  • Monitor team commitments and deadlines, flagging risks to the Head of USA early.
  • Use AI-assisted design tools to improve the quality and turnaround of decks and reports.
  • Ensure consistent JTC brand, tone and messaging across materials.
  • Introduce new formats and techniques where they improve clarity and impact.
  • Diary, Travel & Meeting Coordination (a small part of the role).
  • Coordinate the Head of USA's calendar and meeting logistics.
  • Book and coordinate travel efficiently, using digital tools to minimise manual admin.

ESSENTIAL REQUIREMENTS

  • Bachelor's degree in business, finance, economics or a related discipline.
  • Genuine interest in building a career in professional or financial services, ideally with JTC.
  • Confident, hands-on user of AI tools (e.g. Claude, ChatGPT, Copilot) and modern productivity software.
  • Naturally curious about new technology, quick to learn and adopt new tools and ways of working.
  • Strong written communication skills, able to draft clearly and professionally.
  • Good eye for presentation design and formatting (PowerPoint or equivalent).
  • High degree of discretion, professionalism and judgement when handling sensitive information.
  • Comfortable challenging established ways of working and offering a fresh perspective, no formal EA experience or preconceptions required.
  • Proactive, organized, and able to manage competing priorities with minimal supervision.
  • Resilient and adaptable, thriving in a fast-paced, evolving environment.
  • Willing and able to be office based in Delray Beach, Florida.
  • Willing to travel regularly across the US as required.

OUR COMMITMENT TO INCLUSION &
WELLBEING

JTC is committed to fostering
a healthy, inclusive organisation where all individuals feel welcome and feel
able to participate in the workplace fully. We value different perspectives,
backgrounds and lived experiences. This includes supporting employee wellbeing
so that people feel equipped to thrive.

#LI-SB1

JTC Group

About JTC Group

JTC is a publicly listed, global professional services business with deep expertise in fund, corporate and private client services.

Every JTC person is an owner of the business and this fundamental part of our culture aligns us with the best interests of all of our stakeholders.

Our purpose is to maximise potential and our success is built on service excellence, long-term relationships and technology capabilities that drive efficiency and add value.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
St Helier, GB
Year Founded
Unknown
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