Job Description

We’re on it!

Arvato offers you one of the most dynamic work environments you can imagine. We are growing, innovating and we solve the challenges of our clients around the world every day. How do we do it? With our global team of 17,000 colleagues at 87 locations in over 17 countries and our special spirit: We're on it! As a strategic growth partner for our clients, we use cloud-based e-commerce and IT platforms as well as state-of-the-art automation technology to realize complex, global supply chain solutions.

The Continuous Improvement Manager is responsible for driving improvement of processes and systems across multiple sites. This position will provide leadership, planning, process development, and Lean implementation coaching. to meet strategic goals and objectives as defined by site leadership. Responsible for leading overall activities executed in coordination with other site based Continuous Improvement Coordinators to collectively improve operational excellence and achieve our overall goals as an organization.

Organize

• Confers with management teams across multiple sites to align all continuous improvement goals and objectives.
• Identify areas with other functional leaders, employees, and customers to develop significant lean opportunities for improvement throughout the organization.
• Network with internal/external resources to bring best practices to lean projects and the organization.
• Develop, communicate and deliver training materials for Lean processes and principles, as well as other training materials as necessary.
• Provide education and mentoring to employees on Lean principles and techniques.
• Facilitates and leads the continuous improvement process by identifying training needs and providing training in problem solving methodology, Kaizen, A3 Problem Solving, Value Stream Mapping, etc.
• Ensure open communication throughout the site by keeping management informed of Project status and ensuring coordination of Lean activities.
• Manage the development and maintenance of methods and systems for measuring to ensure that Project goals, objectives and metrics are being met and maintained.

Plan

• Engage, educate and inspire the site leadership teams to identify and document meaningful short and long term goals. Utilize Lean-Six Sigma methodologies to inspire action in order to meet those targets and overall performance expectations. This includes working with key leadership both functionally and strategically to drive overall improvements in specific areas.
• Create metrics, deployment goals, and objectives to drive accountability throughout the organization.
• Lead the implementation of Lean programs from inception to completion.
• Manage the planning, facilitation and completion of Lean projects to support cost reduction objectives.
• Provides input and feedback to key leadership positions about process improvement opportunities.

Direct

• Lead efforts to develop and deliver training.
• Evaluates the performance or ability of employees to understand and apply lean principles.

Maintain

• Monitor activity level of continuous improvement teams and team champions; alert management of additional support needed to achieve desired results.
• Maintains current knowledge of lean performance principles and practices and keeps the organization informed.
• Organizes, plans and delivers updates on the status of projects managed.
• Models and leads operational excellence by example, visibly demonstrating leadership/change management behaviors.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor's degree (B. A.) from four-year college or university with focus in Computer Science, Programming or Data Architecture
• 3 years related experience and/or training; or equivalent combination of education and experience.
• Equivalent education or certifications must be verifiable and with credentials provided by an accredited institution. Microsoft Learn Program certifications via Credly are ideal.
• PL-600: Microsoft Power Platform Solution Architect Expert
• Dynamics 365 Fundamentals CRM
• Other accredited education/credentials related to Power Platform & Dynamics 365 Solution Architecture

Additional Information

• Medical, Dental, Vision, Life Insurance, and Disability Pay.
• 401(k) with company matching up to 6%.
• Paid Time Off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program.
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
• Commuter benefits.
• Employee engagement activities. 

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