At Commify, we're not just a company, we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 7 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys.
Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact.
We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future.
Requirements
The Role
As our Digital Solutions Manager, you will lead a team of technical consultants and architect advanced, omnichannel communications solutions for our enterprise customers. You will act as the primary technical authority during customer engagements, specialising in AI-driven chat, conversational messaging (WhatsApp, SMS, RCS), and customised web journeys.
This is a multi-faceted position that blends high-level technical expertise with team leadership. You will guide clients on best practices for designing chatbots, workflows, and seamless API integrations while mentoring your team, managing resource allocation, and working closely with Sales and Product functions to ensure our solutions remain highly competitive.
The Role:
The Person:
You are a rare blend of a technically astute Solutions Delivery Manager and an empathetic, collaborative leader. You excel at translating complex client business needs into scalable digital solutions and can easily adjust your communication style for both technical and non-technical audiences.
Skills & Experience:
Desirable:
Benefits
Most businesses are terrible at communicating with their customers. They either don't communicate enough, or use channels their customers don't like. But when they get it right, it can transform their customer experience and their financial performance. So, it's our mission to make business communication brilliant.
Commify is Europe's leading supplier of Application-To-Person business messaging services. We help over 46,000 companies communicate brilliantly with their customers and staff; sending almost 5 billion messages a year through our portfolio of brands.
Our messaging solutions encompass everything from SMS to mobile payments, accessed through web applications, APIs or bespoke integrations. All of our products and platforms are supported by a passionate and innovative international team, with in-house development and support.
Headquartered in Nottingham (UK), we sell through a portfolio of brands, dependent on geography and customer segment. These include Esendex, TextAnywhere, Text Marketer, Skebby, Massenversand, SMSpubli, SMS Envoi, and Spryng and operate in the UK, Ireland, Italy, France, Spain, Germany, The Netherlands, Australia, New Zealand and The United States.
Backed by ECI Partners, we continue to innovate and grow both existing and new markets to support more companies to transform their business communications.
