Are you passionate about helping organizations transform the way people work through AI? As a Digital Solution Engineer, AI Workforce, you will be a trusted technical advisor to customers, helping them envision, design, validate, and adopt AI-powered solutions across Microsoft 365 Copilot, agents, and the broader Microsoft AI ecosystem.
You will partner with customers and sales teams to lead the technical decision, translating business challenges into secure, scalable solutions and demonstrating how AI can deliver meaningful business outcomes. You will use your technical expertise and consultative skills to conduct technical discovery, deliver compelling L300+ demonstrations and workshops, design solution architectures, build prototypes and agents, and lead proofs of concept that demonstrate value in the customer's environment.
As part of Microsoft's AI Workforce team, you will help customers move from AI possibility to practical implementation, bringing together Microsoft 365 Copilot, Copilot Studio and agentic experiences to address real business scenarios. You will engage technical and business decision-makers to remove technical blockers, shape the solution approach, and build customer confidence in adopting AI responsibly and at scale.
You will also contribute to a broader community of solution engineers, sharing reusable technical patterns, demonstrations and customer learnings while drawing on Microsoft's senior technical experts for complex opportunities. The DSE organization emphasizes architecture validation, workshops, POCs, rapid prototyping, technical depth and community-based knowledge sharing rather than routine presentations or basic product demonstrations.
Bachelor's degree in Computer Science, Information Technology, Engineering, Business Technology, or a related field, OR equivalent practical experience.
Experience in a technical pre-sales, solution engineering, solution architecture, technical consulting, or customer-facing technology role, with the ability to translate business requirements into compelling technical solutions.
Strong understanding of Microsoft 365 and AI-powered productivity solutions, with knowledge of areas such as Microsoft 365 Copilot, Copilot Studio, agents, Microsoft Teams, SharePoint, Microsoft Graph, Power Platform, or related technologies.
Demonstrated ability to deliver hands-on technical engagements, including technical demonstrations, architecture and whiteboarding sessions, workshops, rapid prototypes, pilots, or proofs of concept. This directly reflects the FY27 DSE expectation to prioritize high-value technical activities over basic presentations and demonstrations.
Understanding of enterprise security, identity, data governance, compliance and responsible AI considerations relevant to deploying AI solutions in enterprise environments. Current AIWF execution guidance specifically calls for DSEs to resolve technical, governance and compliance concerns during customer engagements.
Ability to engage and communicate effectively with technical and business decision-makers, connecting technology capabilities to customer requirements and business outcomes.
Strong problem-solving, technical communication and consultative skills, with the ability to navigate complex customer environments and collaborate across sales, engineering, partners and customer teams.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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