Job Description

Digital Skills Coach

12-month fixed term contract

Manchester

Here at Pinsent Masons we bring together the best people to get the job done. We’re naturally curious, constantly learning, listening, and growing. We’ll truly value your ideas. You’ll be joining an award-winning, hardworking and commercially minded team, where you’ll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You’ll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results.

Our people are our success, and we work as one team.

We are recruiting a Digital Skills Coach on an initial 12-month fixed term contract, to work with our team in designing and delivering both instructor-led training and on-demand digital content, working in a highly competent and dynamic Digital Skills Team consisting of 7 Digital Skills Coaches based in the UK offices.

As the firm derives increasing value from technology, our Digital Skills Team are committed to identifying new and innovative ways to improve user skills and the learning experience, boost adoption and drive business value.

This will ideally be based out of our Manchester office, however we may consider applications from other UK offices for exceptional candidates.

Our standard working hours are 35 hours a week Monday to Friday, and we operate a 3 days in the office, 2 days from home working model, however as an inclusive employer, we are willing to consider any flexible working requests.

The successful candidate will need to be flexible to help deliver some out of hour's sessions to support our international offices and be willing to undertake some UK wide or international travel.

Candidate Overview

We are looking for candidates who ideally hold the following skills and experience:

• Extensive experience of delivering instructor led, hands-on training and presentations to large audiences; both in person and remotely, with an engaging and authentic training style and the ability to understand workplace requirements.
• Experience within a legal services provider or similar professional services / partnership style environment would be hugely advantageous.
• Able to plan and develop course content, training materials and supporting resources for software applications, mobile devices, and workplace technologies.
• Experience and a proven track record in design and content creation such as training videos and interactive eLearning using video and eLearning creation tools (eg Camtasia or similar; Articulate or similar, Canva, Murf AI).
• Ability to upskilling staff in an evergreen environment of fast paced change on areas including but not limited to: MS Windows 11, M365 suite and associated apps to an advanced level, Document Management Systems, remote and mobile working including using iPhones, tablet devices and AVD, Meeting room audio visual/video conferencing technologies and Cloud and SaaS based technologies.
• Enthusiastic, self-motivated, highly organised and supportive team member with the ability to work autonomously and to produce innovative ideas.
• Experienced in juggling multiple workstreams and able to prioritise conflicting requirements.

What happens next?

Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email.

We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate.

Our strength lies in our differences.

We are a Disability Confident and top Stonewall employer, a Valuable 500 member, a signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It’s with different perspectives that we’ll find solutions to our clients’ most complex challenges. It’s how we’ll deliver outstanding results today, and tomorrow. We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents.

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