Standard Bank Group

Digital Services Officer

Standard Bank Group  •  Lagos State, NG (Onsite)  •  2 days ago
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Job Description

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

E-Channels applications support e.g. Finacle Internet Banking, Mobile Banking, Telephone Banking, Finacle USSD, Electronic fund Transfer.

  • Proactively designing applications to enhance delivery of services.
  • Providing reports that produce 100 % accuracy for business decision making.
  • Monitor SMS and Email Alerts for optimum performanc.
  • Managing Mobile and Internet Banking Platforms for optimum performance.
  • Provide 2nd level support for bank branches on Mobile and Internet banking application.
  • Proactive designing of solutions to enhance the delivery of services on the two channels.
  • Generation of useful reports from the platform for reporting and troubleshooting

Qualifications

  • BSc in IT, Computer Sciences or related field.
  • Professional Certifications such as Oracle, MCSA, knowledge of Microsoft Visual Studio, Java etc can be an added advantage.

Experience

  • 1-2 years of experience in Information Technology (IT Operations).
  • Experience providing application support, monitoring system performance, troubleshooting issues, and ensuring high platform availability

Additional Information

Behavioural Competencies:

  • Adopting Practical Approaches
  • Articulating Information
  • Challenging Ideas
  • Developing Expertise
  • Documenting Facts
  • Embracing Change
  • Interpreting Data
  • Managing Tasks

Technical Competencies:

  • Big Data Frameworks and Tools
  • Data Engineering
  • Data Integrity
  • IT Knowledge
  • Stakeholder Management (IT)
Standard Bank Group

About Standard Bank Group

As a brand with a legacy of over 160 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa.

With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner.

As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Johannesburg , ZA
Year Founded
1862
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