岗位职责：
1. 及时响应客户提出的服务需求，通过远程方式为客户诊断故障原因，并远程解决或跟进现场至问题解决；
2. 通过远程数据洞察为客户提供主动服务，提升客户满意度；
3. 为集团客户或区域、门店定期提供远程直播培训；
4. 通过远程数据分析，协同大客户销售（如有）向客户做业务回顾，提升客户保有率，促进业务增长。
任职要求：
1. 大专及以上学历；
2. 具有良好的沟通技巧，高度的责任心及数据分析的能力；
3. 有较好的客户服务意识；
4. 在餐饮行业有工作经验者优先考虑；
5. 在设备维护方面有一定的经验者优先考虑。
A trusted partner for millions of customers, Ecolab (NYSE:ECL) is a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life. Building on more than a century of innovation, Ecolab has annual sales of $16 billion, employs approximately 48,000 associates and operates in more than 170 countries around the world. The company delivers comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use. Ecolab’s innovative solutions improve operational efficiencies and sustainability for customers in the food, healthcare, high tech, life sciences, hospitality and industrial markets.
For more Ecolab news and information, visit www.ecolab.com.
