Job Description

Entra ID Specialist

We are seeking a skilled Entra ID Specialist to join our IT team. The ideal candidate will be responsible for managing identity and access services across production and PPE environments, ensuring seamless onboarding, secure authentication, and efficient request handling. This role requires strong troubleshooting skills, attention to detail, and the ability to implement changes in a controlled and secure manner.

Key Responsibilities

• Handle Incidents and Requests for both Production and PPE instances.
• Set up and maintain the PPE environment to support testing and pre-production needs.
• Troubleshoot and configure Multi-Factor Authentication (MFA) for new users.
• Manage new user onboarding requests, ensuring timely and accurate account provisioning.
• Process movers and leavers updates as per requests from respective team managers.
• Create and implement change requests for the Production environment in compliance with organizational policies.

Qualifications

• Proven experience with Microsoft Entra ID (Azure Active Directory) administration.
• Strong knowledge of identity and access management (IAM) principles.
• Hands-on experience with MFA setup, troubleshooting, and user lifecycle management
• Familiarity with incident and request management processes (ITIL on ServiceNow)
• Ability to work collaboratively with cross-functional teams and stakeholders.
• Excellent problem-solving and communication skills.

Preferred Skills

• Experience with EntraID setup and Service Operation
• Knowledge of automation tools for identity management.
• Exposure to change management processes in enterprise environments.

Location

Pune , Hyderabad

Employment Type

Full-time

Key Responsibilities

• Handle Incidents and Requests for both Production and PPE instances.
• Set up and maintain the PPE environment to support testing and pre-production needs.
• Troubleshoot and configure Multi-Factor Authentication (MFA) for new users.
• Manage new user onboarding requests, ensuring timely and accurate account provisioning.
• Process movers and leavers updates as per requests from respective team managers.
• Create and implement change requests for the Production environment in compliance with organizational policies.

Qualifications

• Proven experience with Microsoft Entra ID (Azure Active Directory) administration.
• Strong knowledge of identity and access management (IAM) principles.
• Hands-on experience with MFA setup, troubleshooting, and user lifecycle management
• Familiarity with incident and request management processes (ITIL on ServiceNow)
• Ability to work collaboratively with cross-functional teams and stakeholders.
• Excellent problem-solving and communication skills.

Preferred Skills

• Experience with EntraID setup and Service Operation
• Knowledge of automation tools for identity management.
• Exposure to change management processes in enterprise environments.

At Zensar, we’re “experience-led everything” We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.