Drive Agency Banking growth.
Manage performance of Agents attached to the branch.
Develop growth strategy for Agency Banking.
Analyze agency and Merchant Performance and make recommendations.
In charge of recruitment and training of Agents and Merchants.
Research market trends and provide information on Agent and Merchant business.
Develop and manage relationships with existing and potential Agents and Merchants.
Provide leadership in Agent and Merchant business growth and train them and their staff.
Develop and drive the growth of Agency banking and Merchant business.
For the above position, the successful applicants should have:
Bachelor’s degree from a recognized institution.
At least one (1) experience in one of the following areas: Customer Service, Digital Banking and Sales.
Ability to multi-task, set priorities and manage time effectively
Effective team player.
Excellent analytical and interpersonal skills.
A passion and commitment to quality service.
Excellent verbal and written communication skills.
Computer literacy.
Ability to meet stringent targets within defined deadlines.
REQUIRED APPLICATION DOCUMENTS
Candidate's updated CV
Degree certificate.
A copy of National ID
KCB Group, is the largest financial services organization in East Africa in terms of asset size. The Group's headquarters are located in Nairobi, Kenya, with subsidiaries in Kenya, Rwanda, Southern Sudan, Tanzania, Uganda and Burundi. In 2015, KCB Group opened a representative office in Ethiopia, expanding the growth of the organization.
The Bank is over 124 years old having started in Mombasa in 1896. KCB Group has over 354 branches, 26,394 Agents/POS Merchants and 1,103 ATMs. The bank also offers Mobile Banking though the KCB App, Internet Banking and Diaspora Banking Services platform that can be accessed 24/7 basis. The Bank services over 26.8 million customers across the region.
KCB Group is the largest financial services organization in East Africa, with an estimated asset base of approximately Ksh. 1.02 trillion as at the of end H1 2021.
