Job Description

About Luxehouze

Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity.

We are looking for a Digital Sales who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale — not just “execute tasks.”

What Success Looks Like Here

People who succeed at Luxehouze typically:

• Take ownership without being asked
  They step in when something breaks and follow through until it’s resolved.

• Think in results, not effort
  They focus on impact, quality, and business outcomes — not just inputs.

• Adapt quickly and learn fast
  They adjust based on data, feedback, and changing priorities.

• Communicate clearly and early
  They raise risks, ask questions, and align stakeholders proactively.

• Operate well under pressure
  High standards and accountability energize them rather than slow them down.

What Will Be Challenging

Please read this carefully - it’s here to help you self-select.

• Expectations are high and visible

• Problems may be ambiguous and fast-moving

• Priorities can change as the business scales

• Feedback is direct and frequent

• Performance is measured by results, not intentions

If you require rigid structure, narrow scope, or close supervision to perform well, this environment may not be a good fit.

What You Will Own

In this role, you will be accountable for:

Drive revenue by converting inbound leads into closed deals while delivering a premium customer experience.

[Key Responsibilities]

• Convert leads into sales through consultation and follow-ups
• Achieve revenue and conversion targets
• Provide tailored solutions based on client needs
• Build long-term client relationships
• Analyze funnel performance and improve conversion
• Support offline client engagements when needed

[Decision Areas]

• Lead conversion approach and follow-up strategy
• Client engagement and personalization

[Cross-Functional Collaboration]

• Work with Marketing for lead quality and sales materials
• Coordinate with internal teams for seamless customer experience

[Key KPIs]

• Conversion rate
• Revenue achievement
• Sales cycle
• Customer retention & satisfaction

This is an accountability role Ownership and follow-through are expected.

What We’re Looking For

• 1–3 years of experience in sales or related roles (luxury retail is a plus)
• Proven ability to convert leads into sales
• Strong communication skills (English & Bahasa Indonesia)
• Customer-focused; hospitality or premium service background preferred
• Target-driven, self-motivated, and disciplined in follow-ups
• Analytical and problem-solving mindset
• Familiar with digital sales channels (WhatsApp, social media, etc.)
• Energetic, trustworthy, and able to build client relationships
• Adaptable, fast learner, and comfortable in a fast-paced environment

Why Join Luxehouze

• Real ownership, real outcomes
  You won’t be shielded from important decisions. You’ll own meaningful problems and see the direct impact of your work on revenue, customers, and company growth.

• High standards, low politics
  We value clear thinking, good judgment, and follow-through. Feedback is direct, decisions are pragmatic, and performance is evaluated on results — not optics.

• Exposure to senior leadership and critical decisions
  You’ll work closely with leaders who care deeply about building the business well — not just growing fast.

• Room to grow with the company
  As Luxehouze scales, strong performers get broader scope, bigger problems, and leadership opportunities. Growth here is earned, not time-based.

Luxehouze is not the right place if you’re looking for comfort, slow pace, or narrow scope.

It is the right place if you want responsibility, fast learning, high standards, and the chance to help build a category-defining business.