Job Description

Posting number: 56-26

Department: Library

Job classification: Digital Resources Assistant (Part-time)

Posting type: Open

Categories: Library

Summary

All applications received during the recruitment period will be forwarded to the hiring department

for review and consideration

after the Friday, November 20, 2026 closing date.

Digital Resources Assistant (part-time): Manages the library's hardware and digital resources discovery and implementation; Rotating schedule to include evenings and Saturdays. This position is year-round and works 20-28 hours per week at the Colonial Heights Public Library.

Examples of duties

• Identifies and implements leading edge digital services and mobile devices appropriate to the library's services.
• Develops technology competencies for library staff, trains staff, and prepares troubleshooting and quick reference guides for staff use.
• Coordinates library projects with the city's IT Administrator and outsource contractor.
• Manages Kindles, public information digital display units, streaming resources, iOS and Android mobile devices, iPad center.
• Provides one-on-one or class instruction to the public on a variety of digital, on-line and streaming services.
• Advances and coordinates the library's digital capabilities with web-based services, maker spaces, digital bookmobile, digital payments, policy updates.
• Remains current on the information technology being used by school system students.
• Remains current on perpetual changes in hardware and software (mobile and hardwired) by monitoring resources and attending webinars and professional meetings.
• Addresses inquiries and technical issues from the public and staff in reference to the library's full range of electronic resources including apps, mobile devices, Wi-Fi configurations, eBook, eMagazine and eReference collections, Facebook, and the library's website.
• Performs traditional library duties of recommending book purchases, assisting with children's and special programing, working at the circulation desk, recommending and locating titles, and sorting and shelving library materials.
• Other duties as assigned.

Qualifications

• Two years of college or Associate's Degree and two to less than five years directly related experience or
• A Bachelor's Degree and two or less years related experience.
• Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
• Requires advanced proficiency with computers and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent customer service skills, professionalism, verbal and written communication skills.
• Excellent organizational skills with the ability to multi-task, with frequent interruptions while remaining organized and accurate.
• Thorough knowledge and experience working with social media (Facebook, Website, and Research).
• General knowledge of program planning.
• General knowledge of administrative practices, procedures, and equipment.
• Individual must have strong customer service and organizational skills; be able to work independently and in a team environment; and be able to work a flexible work schedule, including evenings and weekends.
• Familiarity with Microsoft Office, Adobe design, AutoCAD, and/or educational robotics is desirable.
• Successfully complete a pre-employment medical screening and criminal background check.

Supplemental information

The work requires some physical exertion such as long periods of standing; walking over rough or difficult surfaces; recurring stooping, climbing or walking; recurring lifting of moderately heavy items weighing less than 25 pounds and may require occasional lifting of objects weighing in excess of 25 pounds. The work may require specific, but common physical characteristics and abilities such as mobility and dexterity.

The work environment involves everyday risks or discomforts which require normal safety precautions. Use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals are minimally required.