Job Description

Sydney | Permanent | Hybrid
3 days per week onsite with our client in Rhodes | Paid parking provided

Hi, we're Frank - A Jaywing agency.

We're passionate about creating digital experiences that make a real impact.

As part of Jaywing we combine strategy, experience design, technology and performance marketing to help ambitious organisations solve complex challenges and unlock growth.

We're looking for an experienced Digital Project Manager to join our team and help deliver large-scale website transformation and digital experience projects for some of our most important clients.

This is an opportunity to work across complex digital ecosystems, collaborate with senior stakeholders, and play a key role in delivering meaningful outcomes for nationally recognised organisations.

If you enjoy bringing clarity to complexity, leading multidisciplinary teams and turning ambitious ideas into successful digital products, we'd love to hear from you.

About the Role

Working closely with our Head of Delivery, Digital Experience team, Strategists and technical specialists, you'll take ownership of digital projects from discovery through to launch.

Around half of your time will be dedicated to supporting a major client, embedded within their digital marketing team and helping drive a significant website transformation program. The remainder will be spent delivering projects across Frank's broader client portfolio.

You'll be responsible for balancing scope, timelines, budgets, resources and stakeholder expectations while ensuring every project is delivered to the highest standard.

What You'll Be Doing

• Leading end-to-end delivery of complex website and digital experience projects
• Running discovery, planning and requirements workshops with clients and stakeholders
• Translating business needs into clear project requirements and delivery plans
• Managing project schedules, budgets, resources and forecasts
• Building trusted relationships with clients and becoming a key delivery partner
• Managing risks, dependencies and project governance
• Coordinating multidisciplinary teams across strategy, UX, design and development
• Identifying opportunities to improve processes, delivery approaches and client outcomes
• Preparing project documentation, change requests and proposals
• Ensuring projects are delivered on time, within budget and to a high standard

What We're Looking For

You'll likely bring:

• 4+ years' experience in digital project management or digital delivery
• Experience delivering website, CMS or digital transformation projects
• Strong stakeholder management and workshop facilitation skills
• Excellent planning, communication and organisational capabilities
• Experience managing project budgets, timelines and resources
• A proactive, solutions-focused approach
• Experience with Jira, Confluence or similar project management platforms

Experience with platforms such as Shopify, Contentful, Storyblok, Adobe Experience Manager or Sitecore will be highly regarded.

Why Join Frank?

• Permanent role with strong career growth opportunities
• Work on complex digital transformation projects with recognised organisations
• Hybrid working model with 3 days per week onsite in Rhodes
• Paid parking when onsite with the client
• Birthday leave and annual wellbeing day
• Work remotely from another time zone for up to 8 weeks each year
• Supportive leadership team and collaborative culture
• Regular social events, celebrations and team activities

Interested?

If you're looking for a role where you can combine strategic thinking with hands-on delivery and work on projects that genuinely make a difference, we'd love to hear from you.

Apply now and help shape the next generation of digital experiences at Frank.