Job Description

Digital Product & Systems Lead

慕尼黑

社招

全职

职位 ID：A40058

职位描述

Responsibilities:
• Own the European business systems and digital product roadmap across customer, partner and operational journeys.
• Partner with functional teams to understand business requirements and translate them into structured product requirements, user stories and delivery priorities.
• Act as the primary interface between European business teams and Global Product, Technology and Engineering teams.
• Lead the design, implementation and continuous improvement of customer-facing and internal systems, including CRM, lead management, test drive booking, customer communications, ordering and partner platforms.
• Establish governance frameworks for business requirements, prioritisation, release management and deployment readiness.
• Ensure solutions are designed with scalability, usability, operational efficiency and customer experience at the forefront.
• Lead user acceptance testing (UAT), deployment planning and business readiness activities for new system releases.
• Monitor system performance, user adoption and business impact, identifying opportunities for optimisation and automation.

职位要求

What we're looking for:
• Proven experience leading digital product, business systems, CRM or technology transformation initiatives within automotive, retail, e-commerce or other customer-centric industries.
• Strong track record of translating complex business requirements into successful technology solutions.
• Deep understanding of customer journeys, operational processes and system architecture.
• Experience working closely with product, engineering and technology teams in agile delivery environments.
• Strong programme and stakeholder management capabilities with the ability to influence across business and technical teams.
• Highly analytical with a structured approach to problem-solving and prioritisation.
• Comfortable operating in fast-paced, high-growth environments with evolving priorities and ambiguity.
• Customer-focused, commercially minded and passionate about leveraging technology to drive business performance and customer experience

投递

About Xiaomi Technology

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018 (1810.HK). Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company has also established the world’s leading consumer AIoT (AI+IoT) platform,reached 558 million smart devices connected to its platform (excluding smartphones,laptops and tablets) as of September 30 2022. Xiaomi products are present in more than 100 countries and regions around the world. In August 2022, Xiaomi was included in the Fortune Global 500 list for the fourth year in a row, ranking 266th. The company is the fastest-rising Chinese technology conglomerate during the four-year period.

Xiaomi is a constituent of the Hang Seng Index, Hang Seng China Enterprises Index, Hang Seng TECH Index and Hang Seng China 50 Index.

Industry

IT & Software

Company Size

10,000+ employees

Headquarters

Beijing, CN

Year Founded

2010

Website

xiaomi.com

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