McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries.
We’re searching for a Digital Product Performance Manager who thrives in fast, data‑heavy, high‑impact environments. You’ll drive evidence-led excellence across our app and web platforms and be the analytical engine of our lean digital product team — owning the insight, measurement, and delivery rigour that turn great ideas into high‑performing product experiences.
While the Product Owner shapes the vision and roadmap, you’ll own the evidence i.e. analytics, customer insight, requirements quality, optimisation, and performance measurement. If you love moving seamlessly between GA4 analysis, requirements workshops, UAT leadership, and day‑to‑day delivery with an external Scrum team, then this role is built for you.
What you’ll be doing
You’ll own digital performance measurement across our app and web platforms; building sharp KPIs, dashboards, and insights that keep the team focused on impact. You’ll dig into GA4, SiteImprove, and experimentation tools to uncover trends, optimise journeys, and track post‑release performance, while managing data governance and consent tooling with precision.
You’ll shape customer evidence through journey mapping, usability reviews, and targeted research, translating insight into high‑quality user stories, BDD acceptance criteria, and clear delivery traceability. Day to day, you’ll steer our external Scrum team via Azure DevOps, lead UAT through to release sign‑off, collaborate across Marketing, CRM, IT, and centre teams, and communicate performance and delivery updates clearly to non‑technical stakeholders.
For a detailed description of the responsibilities, see the
Please also note that there is flexibility for this person to be based out of our London, Milan or Roermond offices.
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At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible.
Even if you are not sure you fit all the requirements for a particular role, we’d still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future.
The compensation offered will depend on demonstrated skills, experience, and location. We believe in transparency. Our pay ranges are based on market benchmarks and internal equity, ensuring equitable compensation for equivalent skill levels across roles.
We're committed to creating an inclusive recruitment experience for everyone. If you need any adjustments or support during the application or interview process, please let us know. We're happy to work with you to ensure you can participate fully and showcase your skills and experience. Contact: Recruitment@mcarthurglen.com
McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe by the Kaempfer Partners in 1993. The pioneer of designer outlet retailing in Europe, McArthurGlen has since developed 600,000 sq m of retail space. The company currently manages 22 designer outlets in 8 countries: Austria, Canada, France, Germany, Italy, the Netherlands, Spain and the UK delivering total portfolio revenues of 5.5 billion euros a year.
The centres are home to the most sought-after luxury and premium brands, and offer 90 million fashion-loving customers year-round savings in vibrant, open-air shopping environments.
In 2013, McArthurGlen became a joint venture between the Kaempfer Partners and Simon Property Group Co. (NYSE SPG), a global leader in the ownership of premier shopping, dining, entertainment and mixed-use destinations.
