Blue Cross Blue Shield of Michigan

Digital Product Owner- Retail and Member Portal

Blue Cross Blue Shield of Michigan  •  Detroit, MI (Onsite)  •  17 days ago
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Job Description

We are seeking two Digital Product Owners to support Digital Experience in distinct capacities. Additional details regarding each role are provided below.

  • Retail Site We are looking for a product owner to join our Digital Experience team, supporting the retail website and pre-authenticated member journey. In this role, you will own and prioritize a defined product roadmap, partnering closely with engineering, design and business stakeholders to deliver seamless digital experiences for prospective members – from plan discovery and comparison through enrollment.
  • Member Portal: We are looking for a a product owner to join our Digital Experience team, supporting the authenticated member account experience. In this role – you will own and prioritize a defined product roadmap, partnering closely with engineering, design and business stakeholders to deliver intuitive, reliable digital tools that help members manage their health benefits with confidence.

QUALIFICATIONS

  • Bachelor’s degree in related field required.
  • A minimum of five (5) years of experience as a Product Owner, Business Analyst or related role required.
  • Experience working with agile product development teams required. Experience in healthcare, including payers, healthcare IT, or insurance, preferred.
  • Strong ability to translate business and clinical needs into product requirements, manage competing priorities, and make data driven decisions.
  • Must have demonstrated the ability to manage multiple products &/or scrum teams.
  • Experience with SCRUM and/or Scaled Agile development methodologies.
  • Expertise in defining and prioritizing business requirements and validating product capabilities.
  • Excellent organizational, communication, and presentation skills.
  • Excellent communication skills to engage an organization of multiple specialties.
  • Ability to manage competing priorities and understand the downstream implications of shifting priorities.
  • Ability to facilitate the completion of work in a matrix environment.
  • Ability to analyze information and to evaluate the implications of a course of action or solution.
  • Ability to interpret and apply common sense understanding to carry out a variety of instructions furnished in written, oral, or diagram form.
  • Strong interpersonal skills with a collaborative style.
  • Demonstrated ability to use sound judgment and discretion regarding confidential information.
  • Relationship management skills.
  • A demonstrated track record of working with minimal supervision, being a self-starter, and working with others in a team environment.
  • A demonstrated track record of consistently meeting and/or exceeding performance expectations.
  • Strong implementation, problem solving, and analytical skills.
  • Excellent project and time management skills.
Blue Cross Blue Shield of Michigan

About Blue Cross Blue Shield of Michigan

Blue Cross Blue Shield of Michigan is a nonprofit corporation and an independent licensee of the Blue Cross and Blue Shield Association.

BCBSM's commitment to Michigan is what differentiates it from other health insurance companies doing business in the state. That mission has never changed. Nearly 70 years ago, Blue Cross Blue Shield of Michigan started with a purpose to provide people with the security of knowing they have health care when they need it.

Today, that nonprofit mission is the same and the company is accomplishing it in many ways, including:

Offering access to health care coverage for everyone, regardless of circumstances

Never dropping your coverage for health reasons

Partnering with the state to cover more than 32,000 children through MIChild

Providing financial support to 30 free clinics statewide

Contributing more money than any other company to provide Michigan with better health and health care

Advocating and educating through Alliance for Advancing Nonprofit Health Care

For more on the history of BCBSM, please visit our section on historical highlights: http://www.bcbsm.com/home/bcbsm/1930.shtml

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Detroit, Michigan
Year Founded
Unknown
Website
bcbsm.com
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