Greene King

Digital Product Owner - MarTech (hybrid 50/50) - FTC or Permanent

Greene King  •  United Kingdom of Great Britain and Northern Ireland (Remote)  •  8 days ago
Expired
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Job Description

Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.

At Greene King we believe Digital will enable us to deliver a step change in the pub experience. We are passionate about building best in class user and customer experiences across our digital products and programmes. We will live up to being the pride of British hospitality by making sure we deliver digital products that fit into our physical experiences seamlessly; and to ensure our customers come back time and time again.

This is a new role and a significant opportunity to shape and deliver Greene King’s Marketing Technology (MarTech) product strategy. As Product Owner for MarTech, you will be responsible for defining, owning and delivering the roadmap for key marketing platforms, with a particular focus on a content marketing platform and workflow management capabilities that support end‑to‑end campaign delivery.

You will work closely with Creative, Marketing, Digital, Technology and external partners to ensure our MarTech tools enable efficient content creation, approval, distribution and optimisation at scale. The role will be accountable for translating business and marketing needs into clear product requirements and prioritised backlogs that deliver measurable value.

This position sits within Greene King’s growing digital product function and will play a critical role in its continued maturity. The Product Owner will lead the development and optimisation of our Content Marketing Platform, ensuring integrating effectively with our portfolio, and align to agreed strategic outcomes. Ownership of the product vision, roadmap, and ongoing performance will be central to the role.

  • Responsible for the development of the Martech programme across our content marketing platform and other digital products
  • Own and manage the product backlog, including requirements, definition and refinement of user stories, sprint planning, and other agile ceremonies
  • Translate high-level product roadmap into achievable product backlog items across multiple digital products
  • Provide insight for defining and planning the overall Product Roadmap based on specialised knowledge in your area
  • Deliver new features and enhancements that support business and user needs
  • Drive performance of your product KPIs and test and optimise
  • Collaborate and engage stakeholders across different business areas
  • Use data and customer insight to inform the decision-making process
  • Work closely with external partners to ensure the best possible outcomes and solutions
  • Help educate and embed product methodology within the business
  • To be the voice of the customer for the MarTech experience within the business

Qualifications

  • Experience working within an agile, scrum environment in digital product development
  • Experience writing detailed User Stories, Acceptance Criteria, etc.
  • Experience working with and developing content marketing technologies, ideally in a retail, hospitality, leisure, travel, or equivalent environment.
  • Exceptional business analysis skills, able to analyse and map complex business and systems processes and develop effective solutions to customer, business and technical challenges.
  • Strong stakeholder engagement, able to develop trusted working relationships across business boundaries
  • Strong communications and influencing skills, able to analyse and communicate technical concepts to create practical solutions and influence decisions
  • Experience with managing external/3rd party suppliers
  • Strong leadership and influencing skills
  • To be able to work collaboratively and communicate effectively to the wider business
  • An intellectual approach and ability to quickly grasp concepts and solve complex problems

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

  • The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
  • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
  • Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
  • Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
  • Wagestream – access your wage before payday for when life happens.
  • Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…
Greene King

About Greene King

Greene King is the country’s leading pub company and brewer with c.2,600 pubs, restaurants and hotels across England, Wales and Scotland.

At Greene King we are passionate about delivering our purpose to ‘pour happiness into lives’. That’s for our customers, our team, our pub partners, our suppliers and the communities in which we live, operate and serve. Founded in 1799 with offices in Bury St. Edmunds, Suffolk and Burton on Trent in Staffordshire we employ around 40,000 people across the group with three divisions: Greene King pubs, Destination Brands & Ventures, and Brewing & Brands.

• Greene King pubs: Greene King pubs is our mainstream pub brand located where people and communities come together; pubs enjoyed in cities, towns and villages throughout the country with clear ambition to be “The Nation’s Most Loved Pub Brand”. Pub Partners runs our tenanted and leased pubs business and Hive Franchise pubs.

• Destination Brands & Ventures: Destination Brands is a portfolio of distinct brands which includes Hungry Horse, Chef & Brewer, Farmhouse Inns and Flaming Grill that bring friends and family together, delivering great service, quality and value for money for a range of eating out and drinking occasions. Venture includes Hickory’s, Premium (Crafted Pubs & Metropolitan Pub Company) and Hotels which operate autonomously of Greene King’s managed pub brands.

• Brewing & Brands covers the brewing sides of the business. Quality ales are brewed at the Westgate brewery in Bury St Edmunds and the Belhaven Brewery in Dunbar. Our industry-leading portfolio includes Greene King IPA, Old Speckled Hen, Abbot Ale, Ice Breaker and Belhaven Best and our premium beers, Level Head and Flint Eye, brewed for the modern-day drinker.

Industry
Food & Beverage
Company Size
10,000+ employees
Headquarters
Bury St Edmunds, GB
Year Founded
Unknown
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