Job Description

The Global Digital Solutions (GDS) Product Owner (PO) owns assigned product area(s), develops digital strategy, establishes product road map, and executes in collaboration with partners/stakeholders to deliver business value. Leads discovery efforts to gather and organize product features, services, and requirements. Prioritizes them within the roadmap to align with the organization's business objectives. Through business knowledge, provides guidance to internal and/or external clients on optimizing their use of enablement platforms and tools. Leverages insights gained from engagement metrics and client interactions to recommend enhanced processes, reports, tools, etc., for improving effectiveness. Takes the lead in conceptualizing and developing enhancements. Advises leadership on recommended priorities.

Responsibilities

Product Ownership — Partners with various teams such as marketing, sales, investments, product, legal, compliance, technology, and design to ensure that solutions are compliant, client-centric, and in line with brand standards. May own product(s) from end to end. Establishes or heavily contributes to the roadmap for assigned product(s). Removes impediments and facilitates decision-making both within and outside the core team to ensure successful product delivery. Elevates product-related issues that cannot be resolved to the senior product owner or management for resolution assistance; elevates key product decisions to senior management. The product owner sets the product's direction and prioritizes what will be included in the business case and in each release. Prioritizes and manages backlog work.

Achieves Business Results — Collaborates with a cross-functional team, which could include (not limited to) marketing, technology, and design associates. Ensures products meet and/or exceed standards for business performance, client satisfaction, compliance, and operational efficiency by closely monitoring, analyzing, and interpreting the metrics to assess the performance of products against key performance indicators (such as sales, new accounts, lead and referral generation, etc.). Develops and implements strategies and tactics to achieve the assigned product's business objectives.

Coaching and Mentoring — Supports the leadership team in onboarding, training, and ongoing coaching of product analysts. Recognizes associates as appropriate and, at times, may provide constructive feedback in support of individual development goals. May also coach a cross-functional Agile team if serving in a product owner capacity.

Product Release Coordination — Plans with other key team roles as well as product owners who are part of different teams, if necessary, to ensure a strategic, complementary release schedule. The product owner also helps to identify essential operational changes stemming from a release and is co-responsible for defining reusable solutions/shared components.

Qualifications

Required:

• Bachelor's degree or the equivalent combination of education and relevant experience AND

• 5+ years of total relevant work experience

Preferred

• 7+ years of relevant work experience in the Financial Services/Investment Management/Asset Management industry

• Experience working with content and data management systems

• Hands-on experience in the management and delivery of digital products and capabilities, preferably in a global digital setting

• Ability to work in an agile product development environment and lead/collaborate with various internal and external partners/stakeholders.

FINRA Requirements

FINRA licenses are notrequiredand will not be supported for this role. 

Work Flexibility

This role is eligible for hybrid work, withup to one day a week from home.