Goodwill Industries of Alberta

Digital Product Owner (12-months)

Goodwill Industries of Alberta  •  Canada (Remote)  •  1 day ago
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Job Description

HELP CHART OUR digital roadmap AS A DIGITAL PRODUCT OWNER

The Opportunity
Are you a tech-savvy, creative thinker with a passion for shaping digital experiences? Do you dream in user stories, wireframes, and digital roadmaps If so, you're in for a treat! We're on the hunt for a Digital Product Owner to help us take our digital properties at AMA to the next level.

* This role is a 12-month opportunity with a possibility of extension. *

The Team You’ve Been Looking For
AMA is more than a workplace; it’s a family. Together, we help protect the things that matter most to our more than one-million members—everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless!

Building on a century of proud service in Alberta communities, we’re passionate about making a meaningful difference in the places where we live and work. And that all begins with our people.

As part of the AMA team, you’ll enjoy:

  • Competitive wage

  • Ongoing professional development

  • Vacation pay is added to each paycheque

  • Flexible work models that make sense for your lifestyle

For us, curiosity fuels innovation. We value people who are eager to explore new ideas and who are comfortable putting emerging technologies into practice. We see experience with AI‑powered tools like ChatGPT, Copilot, and similar platforms as a real plus - especially when it’s used to work smarter, increase efficiency, and find better ways to get things done.

Who You Are

  • You have an adventurer's spirit with a love for all things digital.

  • You have a passion for innovation and a love for staying ahead of the digital curve.

  • You’re a spirited team player who excels in a fast-paced environment and thrives on challenge.

  • You have the natural ability to reduce a complex concept or task into something that is manageable and can be clearly understood, communicated and delivered on.

  • You have an inquisitive mind and love coming up with new ways to tackle a challenge and digging deeper to find the perfect solution to increase value for your customers.

  • You never sweat deadlines — you’ve got mad time management skills, so you always deliver on time.

  • You work well on your own but also enjoy being part of a collaborative team.

How You’ll Make an Impact

  • Join the masterminds behind our digital strategy. With your blend of UX, design, and tech knowledge, you'll dive deep into member insights and feedback to help us navigate the digital product roadmap.

  • You'll actively participate in creating, prioritizing, and nurturing our digital product development backlog.

  • Your mission is to translate member needs into enchanting product stories. Expect lots of design discussions, journey mapping, and some tech wizardry!

  • You’ll work closely with our design team to ensure your requirement artifacts become the masterpieces they deserve to be.

  • As the liaison with our development team, you'll define user stories, manage the backlog, review requirements, and remove obstacles.

  • You’ll collaborate with our project managers and business counterparts to identify risks, navigate schedules, and ensure our digital projects launch smoothly.

  • Partnering with our Marketing Operations and Business Intelligence teams you’ll help analyze data, explore the unknown, and inspire new feature ideas.

  • You'll be a key contributor throughout the entire project lifecycle. From gathering requirements to design, development, and launch!

What You Bring to the Table

  • 2+ years of first-hand experience in digital, including digital commerce, product management, marketing, design and/or other related digital domains.

  • Strong knowledge of the digital sales funnel, CRO, UX principles, techniques, and design concepts.

  • Experience in customer research/engagement and digital marketing would be an asset. Certified Scrum Product Owner (CSPO) or Advanced Certified Scrum Product Owner (A-CSPO) certifications would be an asset.

  • Previous Product Owner experience is not required; however, we are looking for someone with experience working with interdepartmental teams and projects.

  • A university degree in a related field such as business, marketing, information technology, computer science, UX design or equivalencies are an asset.

Belonging Matters Here
AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca We’ll work with you feel supported throughout your journey with us.

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WORK MODEL:

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We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Goodwill Industries of Alberta

About Goodwill Industries of Alberta

Goodwill is a social enterprise providing individuals with disabilities the opportunity to enhance their lives through meaningful employment. Our vision is to be recognized for excellence in community leadership, partnership and the provision of employment opportunities for individuals with disabilities.

We have 14 stores and 24 donation centres located in Edmonton, Calgary, and Grande Prairie. Donations of gently-used household items are sold in our retail stores to support employment programs. Every time you donate to Goodwill you are helping to make a difference in someone’s life.

Industry
Retail & Ecommerce
Company Size
201-500 employees
Headquarters
Edmonton, CA
Year Founded
1950
Website
ab.ca
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