Northwell Health

Digital Product Manager - Onsite Experiences

Northwell Health  •  New Hyde Park, NY (Onsite)  •  2 hours ago
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Job Description

  • *Local travel within Tri state as needed

Plans, organizes and evaluates enterprise digital experience features/capabilities and associated business processes from strategy and design through execution. Supports team in facilitating the key activities of business, and coordinating the technical execution. Gains exposure to enterprise strategic priorities, the current digital portfolio, and unique perspectives on digital transformation in Healthcare. Innovates new products, development methodologies, and even implementation/rollout strategies.

Job Responsibility

  • Responsible for onsite and in-room digital experiences.
  • Works with the senior leadership to develop long term digital experience strategic roadmap; collaborates with stakeholder teams to confirm that products as envisioned will support and enhance desired workflows and experiences.
  • Develops business case for the features within the product family and that an analytics strategy is developed to establish the baseline and measure the outcome/value post live.
  • Supports ongoing performance improvement infrastructure, including governance bodies, workgroups, and processes to facilitate a culture and expectation regarding ever-improving outcomes, efficiencies, and experience.
  • Writes, and oversees the writing of, user stories and following the agile development process through user story acceptance.
  • Collaborates with senior leadership to routinely monitor strategic operating goals and objectives, and confirm that ongoing transformation is in alignment with goals.
  • Accesses critical data to support ongoing business analytics and intelligence.
  • Partners with the internal creative design team to develop contemporary and relevant expressions of the brand identity related to the product family and leverages all available digital tools to drive consumer awareness and preference for the brand.
  • Oversees design, implementation, and maintenance of system applications; assists in the development of new monitoring tools and works with necessary parties to implement.
  • Develops internal and external meeting objectives and agendas; assists in enforcement of project deadlines and schedules; develops test cases for system and user testing.
  • Operates under general guidance and work assignments are varied and require interpretation and independent decisions on course of action.
  • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

  • Bachelor's Degree required, or equivalent combination of education and related experience.
  • 1-3 years of relevant experience, required.
  • Familiarity with digital signage platforms such as Optisigns a plus.
  • Familiarity with Epic EMR a plus, specifically MyChart Bedside.
  • Self-sufficient and comfortable addressing all levels of leadership


*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Northwell Health

About Northwell Health

Northwell Health is New York State’s largest health care provider and private employer, with 28 hospitals, about 1,000+ outpatient facilities and more than 16,000 affiliated physicians.

At Northwell, we focus on cultivating an environment that inspires growth, empowers leadership, and encourages breakthroughs, not just in the communities we serve but in the careers of those who make an impact in the lives of so many. We are committed to our mission and our core values – including being Truly Inclusive. We value everyone’s perspectives, backgrounds and experiences. This is demonstrated in the work we do together, and how we care for each other, our patients, their families and the communities we serve.

We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 100,000+ employees – 19,000+ nurses and 5,000+ employed doctors, including members of Northwell Health Physician Partners – are working to change health care for the better. 

We’re making breakthroughs in medicine at The Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies.

For information on our more than 100 medical specialties, visit Northwell.edu and follow us @NorthwellHealth on Facebook, X, Instagram and LinkedIn.

Interested in a career at Northwell Health? Visit Jobs.Northwell.edu and explore our many opportunities.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Lake Success, NY
Year Founded
1997
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