Job Description

Who are we?

Polyconcept North America (PCNA) is the industry’s biggest and most diverse offering of promotional products and decoration services. At PCNA, we don’t just create products — we inspire brand experiences. Join our team and be part of a company where you can make a mark, build something meaningful, and grow in your career while helping brands leave lasting impressions.

What we offer you

• Comprehensive healthcare and benefit packages! The health and wellness of our employees is important to us, that’s why we offer benefits including medical, vision, dental, short-term disability, and more!
• Flexible scheduling
• 401k Matching
• Generous Paid Time Off and Holidays
• PCNA Cares Share Fund – donating to teammates in times of need

Why you will make it your career

• We invest heavily in modernization, operating more efficiently with cutting edge digital technology
• We value our employee’s contributions in a collaborative and inclusive work environment
• Our culture encourages listening, understanding and a sense of empathy makes PCNA stronger

Our Values

Delight Customers: Treat our customers the way you’d like to be treated.

Work Smart: Time is valuable. Focus on the things that can have the biggest impact on our business and customers. Be inquisitive and innovative.

Think Team: Work together to get the job done. Be inclusive and collaborative.

Own It: Be accountable. Embrace challenges as opportunities, roll up your sleeves and make it happen.

Say It Like It Is: Be candid, honest and respectful. Offer constructive insights and welcome other’s input.

Our Businesses

Leed’s is the premier supplier of high-quality promotional products, with goods ranging from pens and drinkware to bags and mobile tech. Bullet is a leading supplier of low-price promotional products, offering deep inventory, reliable service and 24-hour turnaround. Trimark, a member of PCNA, is a leading developer and manufacturer of logo'd apparel for the Canadian and U.S. promotional industries. Trimark sells logo'd apparel across 6 different categories: Polos, T-Shirts and Tops, Woven Shirts, Knits and Fleece, Jackets, and Accessories, including Headwear. At JournalBooks, we believe in creative minds working together to create something truly unique in journals and planners. ETS has always sought to provide the very best in service, product selection, printing capabilities and competitive pricing, focused on drinkware, ETS offers a broad range of high-quality drinkware categories. Spoke’s print-on-demand solutions and premium product assortment are standing by to help expand your inventory and fulfill your event and gifting needs!

The Position

The Digital Product Content Coordinator is responsible for maintaining the accuracy, organization, and continuity of JournalBooks’ product content and digital assets on JournalBooks.com, migrating to PCNA.com and on all third-party distributor platforms.

This role supports the migration from JournalBooks.com to PCNA.com, ensuring product imagery, specifications, and pricing are accurate, current, and implementation ready. The coordinator partners with the Corporate Web Team on updates and new initiatives while ensuring JournalBooks product information supports sales execution and customer experience.

This position focuses on content governance and data accuracy. Website design, functionality, and digital marketing strategy remain under Corporate Marketing ownership.

Key Responsibilities

Website Migration & Ongoing Support

• Audit, organize, and validate existing JournalBooks.com content for migration.
• Prepare and submit product content, imagery, and pricing files to Corporate Web Team
• Partner with Corporate Web on new initiatives and updates impacting JournalBooks content.
• Maintain documentation of updates and changes.

Product Content & Data Integrity

• Maintain accurate product descriptions, specifications, and approved pricing.
• Ensure consistency between internal pricing documentation and published platforms.
• Conduct regular audits of:
• PCNA.com
• ESP / SAGE and other distributor platforms
• Identify and correct discrepancies proactively.

Digital Asset Coordination

• Maintain organized digital asset library (product images, spec sheets, supporting materials)
• Coordinate with Creative Team to source or develop required imagery.
• Ensure proper file naming, formatting, and version control.

Sales Enablement Support

• Ensure product pages accurately reflect capabilities, options, and configurations.
• Support new product launches with complete and accurate digital assets.
• Assist in removal of discontinued items and outdated materials.
• Ensure digital presentation aligns with approved pricing and operational standards.

Skills and Knowledge

• Data accuracy and validation
• Website content fluency
• Process discipline
• Cross-functional coordination
• Accountability and follow through

Minimum Qualifications

• High School Diploma or equivalent
• 2–5 years’ experience in digital content management, website content coordination, or product data administration
• Strong understanding of website content structure and data transfer processes
• Experience working with content management systems (CMS) and file formatting requirements.
• Proficiency in Excel and data validation
• High attention to detail and data accuracy
• Ability to manage multiple projects and deadlines.