RecruitMyMom

Digital Product and Analytics Manager

RecruitMyMom  •  Cape Town, ZA (Hybrid)  •  7 days ago
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Job Description


Positioned at the intersection of fintech innovation and traditional banking, this critical role drives the growth and commercial success of a scaling consumer financial services platform. The successful candidate will bridge the gap between financial technology partners and internal teams, translating consumer insights into seamless digital acquisition tools while embedding data-led decision-making across the organisation.

This is a full-time, hybrid position offering an exceptional opportunity to shape the digital customer experiences that modernise financial accessibility. Here, you don't work for a boss - you'll work on projects and within teams with shared objectives and clear outcomes.

You'll be responsible for:

Partner Relationship Management:
Lead and manage strategic collaborations with banking and technology partners to co-develop, scale, and continuously optimise customer-facing digital platforms

Digital Experience Briefing:
Translate market needs and business requirements into highly clear technical specifications and user experience briefs for internal design and development teams

Product Journey Optimisation:
Drive the continuous improvement of automated digital onboarding, customer acquisition, and servicing workflows to outperform traditional banking models
.

Business Intelligence & Analytics:
Instruct, architect, and maintain advanced reporting tools and custom dashboards to track customer acquisition comprehensively, conversion, retention, and platform usage
.

Strategic Insights:
Analyse complex data sets to surface actionable commercial insights and concrete recommendations that directly enhance business outcomes and foster an evidence-based operational culture
.

Market Expansion Support:
Monitor international digital platform trends and competitor landscapes to support strategic planning, macro forecasting, and business case development
.

What you'll bring to this role:

  • A genuine passion for innovation and how technology can make customers’ lives simpler and better

  • Analytical and a love of numbers — you are energised by data, not intimidated by it

  • An innovator’s mindset — always looking for better, faster, and simpler ways to do things

  • A curious, questioning mind that does not accept the status quo

  • A fascination with global digital platforms, websites, and marketing tools

  • High intelligence, strong analytical ability, and a solution-oriented approach to problems

  • The bravery and ambition to be part of something that changes the way South Africans use money and make payments for their essential needs


Requirements


Academic:
Degree in Business Science, Computer Science, Information Systems, or a closely related commercial/quantitative discipline.(Essential)


Professional Credentials
: Relevant industry certifications in digital marketing, analytics, or digital product management are highly advantageous.


Experience
: Minimum of 5 years of demonstrated experience within a digital-first financial services business or a consumer digital marketing company.


Technical Product Ownership:
Proven track record in digital tool and website design, including technology specification writing and direct collaboration with engineering teams.


Data & Analytics Competence:
Deep experience in report writing alongside the practical application of business intelligence software to drive strategic decisions.


Advanced Modelling:
Advanced proficiency in data modelling, forecasting, and complex analysis within Microsoft Excel.


Location
: Must be currently residing in Cape Town.


Benefits


  • Flat company structure

  • Work is mostly remote, with occasional office meet-ups in Durbanville

  • Join a highly driven team

  • Make a real impact on digital products in the fintech space
RecruitMyMom

About RecruitMyMom

RecruitMyMom is a leading South African recruitment agency, connecting local and global businesses with top-tier talent—ranging from skilled professionals to C-Suite executives. We recruit for permanent, contract, freelance and fractional roles, including maternity cover, virtual assistants, and executive-level hires.

We specialise in placing highly skilled professionals, with a strong track record in helping experienced mothers grow their career, return to the workforce, transition careers, and secure flexible opportunities. Our tailored approach ensures the perfect match between employer needs and candidate aspirations, making hiring efficient, seamless, and impactful.

For international companies hiring in South Africa, we also provide Employer of Record (EOR) Professional Services, ensuring compliant and hassle-free workforce management.

Whether you need in-office professionals, remote specialists, or fractional C-Suite leaders, RecruitMyMom is your trusted recruitment partner—helping you build a high-performing, flexible, and future-ready workforce.

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
Cape Town, ZA
Year Founded
2012
Website
recruitmymom.co.za
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